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Brandon Insurance Group
Learn more about our agency.
Brandon Insurance Group presents an experienced team of agents that offer professional solutions for business and individual clients in Harleysville, PA and the surrounding area. As an independent insurance agency, we have the ability to utilize our partnerships among top-rated insurance carriers to bring a broad portfolio of coverage options and price points for our clients.
Since 1981, Brandon Insurance Group has taken pride in empowering our clients’ insurance decisions. Building connections, along with our industry experience and knowledge, allows us to educate our clients on potential exposures and scenarios, which in turn allows for confidence in their protection. We believe in going above and beyond to provide the best service and solution for their needs. Read more about us!
The Solution to Your Insurance Needs
Providing a variety of business insurance, employee benefits, and personal insurance solutions is what Brandon Insurance Group does best.
Business Insurance
Coverage and risk management solutions for companies of all sizes.
Employee Benefits
Coverage that can help attract, retain, and protect your team.
Employee Benefits
Coverage that can help attract, retain, and protect your team.
Personal Insurance
Trusted advice and insurance solutions to protect what matters most.
Real clients. Real reviews. Real coverage.
”Service Service Service
Steven T.customer since 2022
”No hassle easy knows the answers to my questions very polite on the phone just and all around great experience working with this firm.
Robert H.customer since 2023
”I love the personal service..
Katie T.customer since 2022
”Very fast response on short notice.
Debra C.customer since 2024
”Customer service has been great, very clear communication and responsiveness.
Laura W.customer since 2024
”Great service..!! Fast response.
Customersince 2024
”Allison Hutchinson was friendly, helpful and knowledgeable. I couldn't ask for more.
Ray C.customer since 2019
”Great Response time. Great customer service.
John A.customer since 2024
”Carl Casale is always available at Brandon Insurance for any requests that I have. The cost for my 2 cars and home insurance is very reasonable compared to other insurance companies. Give Carl a call and see how he can help you with your insurance coverage.
Customersince 2016
”Cheryl not only listen to our needs but also go out of her way to find something better for us.
Thinh T.customer since 2024
”Top notch communication and customer service! A pleasure to work with.
Carla M.customer since 2023
”I always get a quick response when I contact Carl. At one point I requested a better less expensive insurance carrier for home and car. In switching to another carrier it saved me a lot of money. Rates have since gone up but he will check again down the road to see if he can save me on my policies again. Courteous and always a good experience.
Customersince 2018
”We receive excellent service and advice from the Brandon Insurance Team.
Christopher B.customer since 2015
”You provide excellent service. Anytime I call and ask a question or need to make a change you. Your response is immediate. If one of my employees has a question about our health care plan, you have the answer.
Sean F.customer since 2017
”Rick is quite knowledgeable about insurance and I wouldn't hesitate to seek his expertise. He has been extremely helpful to us.
Charlotte H.customer since 2024
”Responsiveness & support are key elements in a business relationship. Your support has always been outstanding.
Tim C.customer since 2019
”I like that I get notified ahead of time that I may save some money some where else before the current insurance renews.
Customersince 2023
”You guys have always been attentive and considerate of our needs. Whether for our business or personal insurance policies.
Customersince 2023
”Always a phone call away
Tina K.customer since 2023
”I have only had an excellent experience with Brandon. They respond very promptly and with full explanations!
Paige Y.customer since 2019
”Very friendly and any problem that I have you always get right back, immediately.
Krystina D.customer since 2023
”Outstanding response. Courteous and good pricing
Mark G.customer since 2024
”Richard took the time to completely answer my questions and educate me on my options. He was very knowledgeable and professional.
Carla M.customer since 2023
”Carl Casale!
Customersince 2018
”I've been fortunate to have Carl Casale as my rep at Brandon. He is the best of the best! He is very knowledgeable, attentive, and professional in his dealings with his clients. I couldn't ask for anything more!
Nicholas U.customer since 2019
”They always answer immediately and resolve my issues.
Ginny B.customer since 2018
”Any time I call to Chris Brush and Carl Casale, they always return my phone calls/emails quickly and answer any questions I may have
Sean F.customer since 2017
”Awesome, personal and fully dedicated service. I wish all people I do business with show same level of dedication.
Customersince 2020
”Very responsive & in fact proactive. That's not something I've generally experienced over the years with many other insurance agencies. They are very good at finding better products and better prices.
Jim P.customer since 2016
”It's a rare thing today, to get a true feeling that someone is actually working on your behalf. That' s how I have felt ever since coming on board with the Brandon Insurance Group.
Shawn R.customer since 2016
”Always responsive & helpful!
Tim C.customer since 2019
”Quick to respond and answered all my questions without hesitation.
Customersince 2023
”Brandon Insurance Group has truly exceeded my expectations in providing outstanding home and auto insurance services. From the outset, their team demonstrated unparalleled professionalism, making the often complex process seamless and stress-free. I had the pleasure of working closely with Carl Casale, whose exceptional dedication and availability made the experience truly personalized. Not only did Brandon Insurance Group offer competitive rates for both my home and auto insurance, but the combination of affordability and quality coverage provided me with the peace of mind I was seeking. I recommend Brandon Insurance Group to anyone in search of a trustworthy and customer-focused insurance broker.
Eligio S.customer since 2019
”We have been Brandon Group customers for over 15 years. During this time, we have seen a generational shift in the company. However, what stands out about the company is its stability, unwavering support for the client's interests, and commitment to the business, and its clients. We would like to give a special mention to Carl Casale, our consultant for many years, who has become our friend despite never meeting in person. Carl's advice, understanding, and dedication have helped us and our friends many times. Once again, we extend our heartfelt thanks to Carl Casale and the company's team.
Alex V.customer since 2012
”Always available to help with any & all my auto insurance needs.
Customersince 2020
”Evaluating my insurance and checking for something less expensive.
Michael G.customer since 2017
”Excellent service and great insurance advisors.
Chris B.customer since 2014
”You have always responded quickly and with answers to my questions.
George B.customer since 2019
”If I ever have a question or concern about my insurance policies, Carl immediately gets back to me and explains everything thoroughly.
Donna E.customer since 2022
”Selective Interior Maintenance Services, inc. have been a client for over 20yrs, great services, representative very knowledgeable keep us abreast of update and changes.
Collin D.customer since 2021
”Carl always gets answers to my questions, researches the situation, and explains what is going on. Carl is always willing to help out.
Clarissa B.customer since 2019
”Your insurance group is very efficient and the web site is easy to work with.
Customersince 2018
”Carl is wonderful. He is always willing and very helpful with whatever questions I may have.
Jenny S.customer since 2019
”Very nice and understanding people who want to work with you and for you.
Customersince 2022
”Very responsive. Always answers my questions and solves my problems. Always helps me get the best prices.
David D.customer since 2018
”Patient, Caring, and Professional
Dianna M.customer since 2019
”Carl is always very quick to respond to any questions or concerns that we may have
Customersince 2018
”Carl is always willing to meet in person in a timely manner.
Donald G.customer since 2021
”Our representative has always gotten back to us when needed. He finds the best product for our needs. We have been with him for many years.
Customersince 2019
”Owner took the time to meet us and customize a quote. Gave straight and truthful answers. Really quick COI requests.
Brent A.customer since 2023
”Fast replies to every request.
Kevin K.customer since 2023
”The Brandon Group has saved our company thousands of dollars when we switched to them. The customer service at the Brandon Group is second to none. They are very responsive and are quick to help when you need it. I would highly recommend them.
Donna D.customer since 2022
”Very fast response to every request!!!
John W.customer since 2021
”I have been in a Management role for over 40 years with companies like JP Morgan Chase, Brandenburg (largest demolition contractor in the US) and have owned my own construction company. Brandon Insurance has been, by far, the easiest, thorough, accommodating, informative insurance company I have ever dealt with.
Dolly R.customer since 2015
”I have found Brandon Insurance Group to be professional, respectful, good listeners, and caring. I have been dealing with the same group for many years and have always been satisfied with the outcomes of my situations.
Customersince 2019
”Carl has provided our family knowledgeable and efficient help. For a family with multiple cars and drivers, especially drivers who need fast help, Carl has saved us so much time and money. Even when our lack of planning would become his emergency, he is friendly and patient!
Alice L.customer since 2019
”I am very happy with our service from Brandon Insurance Group. Every time I call or email I receive an immediate response. It really means a lot. When we purchased a new vehicle I received the new insurance cards quickly, when I requested COI's they were emailed to me within minutes. Having a reliable company handling our business insurance give us peace of mind and that is so important.
Emily V.customer since 2017
”Carl is always helpful and easy to understand.
Customersince 2018
”Fast and friendly responses.
Customersince 2023
”My Agent keeps me informed on the best coverage options to protect what matters to me.
Christopher I.customer since 2016
”Brandon Insurance group is great. Rick was awesome and made finding the right auto insurance a breeze !
Jeff K.customer since 2023
”Kim S. was our broker/agent and once we got a hold of you, the process for insuring our 1980 Chevy square-body was almost effortless. Almost, because nothing really is effortless. Thank you for the prompt service. We have already passed your business information to a friend in need of antique auto insurance.
Customersince 2023
”Carl Casale continues to provide top notch service while providing a superior customer service experience.
Brett B.customer since 2015
”Responsive and can meet in person at office to review details of the policy. Price shopping different companies for the best coverage and price.
Customersince 2022
”You always have my back. You are on top of pricing and alert me to better packages available from other carriers. You stand behind me when there is a claim. It's like working with friends not just a business relationship.
Frank C.customer since 2017
”Brandon Insurance Group is always there when I need them! Consistent, competent with great customer service!!
Anthony S.customer since 2015
”Great customer service!
Carmen V.customer since 2019
”I asked, and you answered with big savings! We appreciate Brandon Insurance Group and Carl Cassie so much!
Virginia P.customer since 2023
”There is always a person to speak with, the customer service is great, & all issues are always resolved.
Customersince 2019
”The idea of being able to obtain the Insurance Cards on line is great
Customersince 2019
”Carl is always responsive to my questions and requests and is willing to shop around for better coverage and/or price.
Bret K.customer since 2019
”Very attentive to phone calls and emails--- very knowledgeable and explains things in a way I can always understand! Thank you!
Michelle C.customer since 2019
”Good customer service
Sheila H.customer since 2018
”Such a great experience. I felt like our auto/homeowner policy was a bit pricy. Rick saved us over $1,000 a year and that is even with adding things to my current policy!
Customersince 2023
”Customer service
Customersince 2018
”Very professional , personable and timely in answering questions , resolving any issues and implementing any needed changes Thank you Carl. Appreciate your help
Customersince 2017
”Carl is always responds quickly to any questions I have .
Steven T.customer since 2022
”Was very easy to renew/pay for the insurance
Norman W.customer since 2022
”It’s been an easy process
Customersince 2020
”Kim has been very good to us during the time we have carried insurance with her. Whenever I have a question, she's always there with an answer. Plus, she's always up to date with the latest money saving tips for my wife and I.
Customersince 2022
”Great communication, fast and friendly turnaround whenever something is needed. Joe
Customersince 2021
”Agent explained everything in terms I could understand. Love doing everything on the computer, so easy. Yes I would recommend to my friends and colleagues.
Robert H.customer since 2023
”Carl is always very helpful and answers any questions I have. He’s very knowledgeable and always pleasant and gives great customer service! Thank you Carl.
Customersince 2011
”Carl was great at communicating with prompt replies and getting me the insurance coverage I needed at the best rate.
Customersince 2023
”Right now just purchased a new home and you were right there to help me with homeowners insurance making sure that I am covered for anything that might happen. For business you are very quick to get back to me for whatever my needs are to get the right information back to the people that request insurance info. from me. Everyone at Brandon is super nice and helpful. Thank you Diane Shelmet
Diane S.customer since 2014
”Found us the best insurance within our budget. Brandon insurance employees are courteous, knowledgeable, and prompt.
Customersince 2019
”Carl listens to me and answers my question without judgment, even though sometimes I really don’t know what I’m talking about.. He has been polite, efficient, incredibly professional and I’m so glad I switched!
Katie T.customer since 2022
”Carl is great and helped me out a ton!
Customersince 2023
”Brandon Insurance personnel continue to research the annals of USA Insurance Companies for the best quality of coverage, rates and security and pass this information to their grateful customers. h.l.kriebel
Howard K.customer since 2015
”Quick response to any questions or requests. Karl is the best!
Customersince 2019
”We receive excellent service and professional advice from the Brandon Insurance Group.
Christopher B.customer since 2015
”You are always there for questions and you respond very quickly.
Ginny B.customer since 2018
”Hiring Carl Casale and retaining him as one of your agents.
William M.customer since 2018
”Always very responsive and works on helping have good coverage at the best prices
Declan D.customer since 2017
”Brandon insurance group are exquisite communicators, very personable and the insurance they sell actually works.
Kylin M.customer since 2019
”You are there and help me went I'm not sure how to do it you take your time to help
Mary E.customer since 2019
”Always helpful with insurance needs.
Customersince 2019
”Personable and professional, thank-you
Drew G.customer since 2015
”Carl called me unsolicited to tell me I could save money to move my car insurance back to our homeowner policy coverage, all under the same insurance company. We appreciate that he understands that we all need to stay informed which hard to keep up with in today's crazy busy lifestyle.
Shawn R.customer since 2016
”Extremely responsive, always there to assist.
Tim C.customer since 2019
”Very responsive and super helpful in finding the best insurance products for my family.
Eligio S.customer since 2019
”Prompt service and replies to all matters
Michael K.customer since 2015
”Great service that’s continuous year after year.
Customersince 2010
”Honestly whenever I need any information or have any questions about a situation Brandon Insurance always comes thru for both Shelmet Plumbing Contractors and the Henlie Group LLC companies. Diane Shelmet
Diane S.customer since 2014
”Very personable, very attentive, quick and thorough responses, always go above and beyond to help me save money and have the coverage I need.
Daniel P.customer since 2012
”Quality customer service and warm support are top notch. As more companies begin to rely on AI. I value the opportunity to still be able to call and speak to real caring people, this is a key reason Carl & team rate so highly.
Customersince 2019
”The help we got from Brandon Insurance is unmatched with any company I have ever dealt with. They made is very personalized for us. Anytime we need any help or have questions, Rick gets in touch right away. Their service and willingness to help is what makes them different. I definitely would recommend 100%.
Customersince 2022
”Expert advice, great insurance products, and competitive pricing.
Chris B.customer since 2014
”Responsiveness, offers advice and guidence
Alfred M.customer since 2022
”You have always been proactive in helping us with our insurance needs.
George B.customer since 2019
”Always there with answers for my questions.
David R.customer since 2014
”Honestly not sure how to improve. Responses are immediate and you are knowledgeable, has made the experience painless
Jonathan S.customer since 2021
”Whenever I phone, Carl answers my questions and explains things clearly.
Customersince 2019
”Working with Carl is a pleasure. He is always there to help with questions, payments, etc. I would definitely refer anyone to him. Thank you Carl for always making it a great experience.
Jenny S.customer since 2019
”Great friendly service!
Customersince 2017
”Carl is always on the job to make sure I get the best rates.
Mark C.customer since 2018
”You are always responsive to my calls, and always make me feel that you care about getting me the information or solution that I need. I wouldn't go anywhere else.
David D.customer since 2018
”Carl gives us personal attention and anytime we've needed his services, everything was done in a timely manner.
Customersince 2019
”It was very seem less the process to change from our existing insurance company to this company.
Eleni L.customer since 2023
”Very efficient and and very competitive in their prices
Savino C.customer since 2020
”Your knowledge of the marketplace is very impressive we appreciate your willingness to seek other viable options and is appreciated. Having been in the insurance industry for 43 years I recognize an insurance professional working to do their best for their client always with a friendly manner. Thank you
Customersince 2017
”I have worked with Carl for many years and his responsiveness has always been excellent. The past few years have seen pretty significant cost increases and Carl has shopped the policies around to get a better price while considering coverage.
Bret K.customer since 2019
”Great service and my agent set me up with exactly the insurance coverage level that I need, (exact same as what I had with a different carrier) at a 40% savings.
Karl S.customer since 2022
”Quick response to our questions
Customersince 2019
”Personal voice to speak to when trying to decide what’s best insurance policy for yourself.
Customersince 2020
”Carl is always there to help with any questions I may have or for something as simple as making a payment. He is ALWAYS very pleasant as well. I am also happy with the fact that he gets back to me ASAP!
Jenny S.customer since 2019
”Very friendly and honest assessment. It was easy to transition to having Brandon Insurance as my new go-to.
Customersince 2022
”Carl is amazing, he finds a way to make me happy with my quotes and his services. I’ve been with him for a while now and I can not complain or have anything negative to say. He takes time for his customers and always pulls through with great policies and rates. I’ve never been disappointed.
Ruby R.customer since 2018
”It's because our agent, Carl Casale is always making sure our needs are met and when we need him in an emergency he's always there. Case in point, I didn't have updated insurance cards on my person, couldn't remeber my online account login and needed to show proof of insurance on the spot. Carl was able to get those cards to us immediately saving the day!
Tyra T.customer since 2018
”Very friendly and knowledgeable staff with no pressure and rushing you to your decision.
Customersince 2022
”You guys are great!!! I am so happy with the service that we get! Marianne Terra
Marianne T.customer since 2020
”Your guidance in selecting the right insurance for our needs and at the right cost.
Customersince 2018
”Carl responded to my call in a reasonable time frame and worked to resolve my inquiry to my satisfaction.
Customersince 2021
”When I call I get exactly what i need.
Suzanne C.customer since 2018
”I feel completely satisfied with Brandon Insurance group, especially Carl Casale. He listens, is easy to understand what he is telling me, and makes sure I am satisfied with his actions on my behalf. I would highly recommend this insurance company.
Customersince 2019
”Carl is awesome - he always answers my questions and concerns promptly
Customersince 2018
”Rory at Brandon Insurance gets back to every email I send quickly and with the information I needed. This is so important to me because we did not have that experience with our last Insurance broker. I am still so happy that we switched and it's been a couple years.
Emily V.customer since 2017
”Associates are all very quick to respond to our inquiries. Always looking for the best product at the lowest price for our business.
Jeanne G.customer since 2020
”Best explanation of benefits and assistance during the purchasing and outstanding customer service once purchased. I wouldn't go anywhere else!
Customersince 2016
”prompt and courteous information was provided including all related facts in regard to a Homeowners Policy. Oh, more coverage at a lower price clinched the purchase.
Patricia S.customer since 2022
”Rick replied quickly to my request and responded quickly with competitive numbers on my homeowners insurance policy.
Customersince 2022
”Great communication and always there to help.
Marc H.customer since 2022
”Responsive and helpful with questions and concerns.
Customersince 2017
”Appreciate the great customer service
Scott M.customer since 2014
”Carl Casale is a rockstar.
Brett B.customer since 2015
”Always there when there needed
Andrew S.customer since 2017
”You do EVERYTHING right and in a timely fashion.
Customersince 2020
”Brandon Insurance group is always available to answer any of my questions and answer my emails promptly. When I send an email for a COI it is there in minutes. I could not ask for better service and I know they have our best interest in saving us money on our insurances. I do not even bother getting another quote from anyone. Rick, Rory and the staff are EXCELLENT!!!
Paul T.customer since 2019
”Carl is excellent to work with and is always looking for the correct coverage and price for my needs. He is responsive to my questions as well.
Bret K.customer since 2019
”Richard Fino was incredibly responsive to all my insurance requests in my obtaining three new policies of insurance through him and Brandon Insurance Group. I could not have been more pleased -- and I am sometimes a difficult person to please! Richard had full knowledge of what to do, made the process seamless, and saved me significant dollars over my prior company's policies. Heartedly recommend Richard and Brandon Insurance Group.
Customersince 2022
”My new agent, Carl Carsale, is an outstanding example of a responsive, affecting customer agent who sees the problem and solves it.
Customersince 2022
”I've been a customer for years and I really like doing business with them.
Thomas S.customer since 2019
”Our Reps at Brandon Insurance are always looking out for us, when we can not, especially when it comes to premiums, and they have a great line of products to offer to clients.
Warren W.customer since 2020
”Easy to get in touch with agent. Never have to speak to anyone but agent.
Customersince 2021
”I appreciate how quickly my phone call are returned and whatever questions or concerns I may have a resolved and answered in a very timely manner. Thank you all
Maria M.customer since 2015
”Returns calls promptly and is very courteous and friendly. Always answers any questions I have. Thank you Carl!
Customersince 2011
”Excellent response time!
Tom A.customer since 2018
”Great service.
Washington Crossing Realty .customer since 2021
”I filled out the form on the website and within an hour or two, I got a reply back. Additionally, I saved money and was met with better service.
Customersince 2022
”Brandon Group listens to their clients. They get right everytime and that saves me money.
Jonathan G.customer since 2021
”I feel that Carl Casale is always ready, willing and able to help whenever I contact him. He followed through for me when I had a water issue in my bathroom and the process went through quickly and thoroughly. I was able to have the work done in my bathroom in a professional and timely fashion. Thank you for your assistance in getting the job done so quickly.
Rosemary S.customer since 2016
”I love the feeling that my business is well insured and that Brandon Insurance Group has my company’s best interest in mind!
Ginny P.customer since 2011
”Hi Rick, thank you for superior care and service. My concern is directed to the automated phone response. Could it be simplified ? thank you, hk
Howard K.customer since 2015
”You always help solve all my issues. And in a very timely manner. Always pleasant!! Thank you !
Charlene B.customer since 2020
”Provided a competitive (money saving) bid and prompt responses to my questions about the three (3) policies.
Customersince 2022
”Carl, you are the best of the best! I appreciate all of the help which you provided me. It is a pleasure doing business with you.
Nicholas U.customer since 2019
”Carl understood what I was looking for and was able to beat the 3-4 other quotes I got in both coverage amount and pricing. Very responsive and helpful with changes as I was getting new insurance due to a home purchase. Let him know I’ll be following up to add the life insurance he quoted once the dust settles from my move. Great job. Thanks for the help!
Customersince 2022
”You always respond to my needs quickly.
Ginny B.customer since 2018
”Excellent customer service all the time!!! Carl is the best!!!
Nahema R.customer since 2019
”Carl has always been great with my family’s multiple auto and home insurance policies. We have been with Brandon for many years and Carl does his best to find the best policies and rates.
Customersince 2019
”The communication is superb! Brandon Insurance group has over and over found better prices, or took up our cause of the insurance company was slow to respond. They are superb.
Kylin M.customer since 2019
”Carl at Brandon Group has always treated us with the greatest of respect.
Michael H.customer since 2018
”Explanations about coverages and cost analysis.
Customersince 2022
”I have worked with Carl Casale for a number of years now and it is always a pleasure.....sometimes you have people that are lazy and don't want to answer a number of questions but Carl is always nice and want to know if he can help with anything else and that means alot to me and my son.....Thank you Carl for being our agent
Rose W.customer since 2019
”Carl delivers exceptional and personalized service. I rest assured knowing that I have coverage and support from a company and an agent who really cares. Carl always takes time to go the extra mile and make sure that my questions and concerns are answered. I recommend them to anyone in the market for insurance.
Chris P.customer since 2021
”-Response time - quality of coverage - efficiency
Customersince 2017
”My wife and I both liked the quick and attentive attention we received after we had and accident. You guys made us feel comfortable after a traumatic experience. Keep up the good work.
William S.customer since 2016
”Excellent customer service combined with significant insurance product content and pricing knowledge.
Gary K.customer since 2019
”Very prompt and professional business interaction: All questions and concerns were satisfactorily addressed.
Angela L.customer since 2018
”I appreciate that you take the time to keep me in the loop when it comes to my policy. Nothing gets overlooked and I’m up to date.
Customersince 2010
”Brandon Insurance provides experienced and specific insurance advice. They are very easy to do business with.
Timothy W.customer since 2019
”Very knowledgeable. Always available to answer questions and assist with insurance issues.
Sondra K.customer since 2019
”When we have any issue which are few, you always get us the information we need. When I ask for a certificate of insurance, that is sent to me right away. You are a great company to work with. Thank you Diane Shelmet
Diane S.customer since 2014
”whenever I reach out to you for information, you are very responsive.
Venus J.customer since 2019
”I continue to value their commitment to quality customer service and for meeting insurance needs at reasonable rates. Thank you!
Customersince 2019
”Quick response time and professionalism.
Customersince 2017
”Professional service, great coverage, and excellent insurance advice.
Chris B.customer since 2014
”always answered my questions
Customersince 2018
”YOU HAVE ALWAYS BEEN RESPONSIVE TO OUR INQUIRIES, AND VERY HELPFUL IN SUGGESTING ALTERNATIVES.
George B.customer since 2019
”Always available and able to answer questions
Customersince 2017
”Friendly, knowledgeable, and quick to answer or address questions! There are a lot of ways to obtain insurance. I have come to appreciate the help and support of the experts as long as they’re friendly, knowledgeable, and quick to reply.
James B.customer since 2022
”Brandon insurance found me a lower rate, without me even asking!! That is great service!!
Kimberly T.customer since 2019
”Everyone at Brandon Group Insurance is super friendly, always willing to help in any way, courteous, prompt and knowledgeable! I will never use another agent for services!
Customersince 2020
”After speaking with me and receiving the information, that I e-mailed to him, Joe Fino immediately had you contact Nationwide. Your doing this got them to do what they should have done, at least, two months ago. Obviously there was some type of glitch (computer or human) in their processing. Thanks again. Greg
Roseann D.customer since 2018
”Carl Casale is the agent that I ALWAYS go to. Whether I am just paying a bill or I have a question about something I can ALWAYS count on him to help! There is never a delay in him getting back to me. Unless he is out of the office I get a response back that same day. I appreciate the time he takes to help. He is ALWAYS polite and is a pleasure to talk to and to do business with. I would definitely refer him and the company to others!!
Jenny S.customer since 2019
”We love the service we get with Brandon Insurance!
Greg J.customer since 2019
”What you did right = Carl Casale What an asset to us. Always going above and beyond for us delivering for our needs and changing lifestyle!
Tyra T.customer since 2018
”Carl at Brandon Group is the best insurance person in the business... Always there to answer a question and provide advice. We hae been with Fino for 25+ years and its folks like Carl that will keep us coming back for all our insurance needs.
Wayne H.customer since 2018
”Your company is great!! Wonderful customer service, and always willing to help or answer a question.
Marianne T.customer since 2020
”You’ve always been there when I needed you
Bruce H.customer since 2018
”Courteous and prompt response is the norm. And kindness.
Thomas S.customer since 2018
”carl casale always helpful
Customersince 2018
”You provide good help and customer service.
Customersince 2018
”Always available to answer and help with any questions .
Customersince 2018
”Whenever I need to speak with Carl he is available or gets back to me right away. He makes sure all my questions are answered and provides me with excellent service.
Customersince 2018
”I have been working with Carl C. for years. He always gives me an answer I need and makes helpful suggestions. An example is when my son started a job in Indiana, Carl informed us how to handle our car situation and the timeframe in which to do it.
Customersince 2019
”Brandon Insurance staff has gone the extra mile to find the best coverage and price for our Community needs.
Dolly R.customer since 2015
”I can always reach Carl and he is always patient and kind. Also, services have been excellent.
Customersince 2019
”Very quick responses to requests. Work hard for us to keep prices down.
Jeanne G.customer since 2020
”Quick response, easy to work with.
Tina T.customer since 2022
”Easy to doing business , Everything handled professionally and Carl knows what I need. Referred few my friend already to Carl.
Keun L.customer since 2019
”The attention to detail and promptness is incredibly appreciated
Savino C.customer since 2020
”I love all the devices that you have thanks very much
Customersince 2019
”Always there when I need them. Simple questions, insurance certificates, claims, you name it.
Customersince 2017
”I saved a lot of money. Coverage was explained well.
Customersince 2022
”You guys always do the best job at finding the best rates for ally insurance needs.
Mark C.customer since 2018
”Brandon Insurance is great!!! Always very helpful and available all the time for anything.
Paul T.customer since 2019
”Working with Brandon Insurance has been a great experience in every aspect; responsiveness, follow-up, professionalism, competence and caring. They have been there for me when I have had a claim and also always evaluating the best & most cost-effective coverage for my particular needs. Highly recommend.
Anthony S.customer since 2015
” Great service!!
Carmen V.customer since 2019
”Always there for their clients
Customersince 2014
”Fast knowledgeable service
David M.customer since 2020
”Carl has always been very responsive to my inquiries and looks to get the best coverage and best prices.
Bret K.customer since 2019
”You guys moved very quickly to meet my needs and gave me a great quote on additional insurance
Sheila H.customer since 2018
”Every time I have called with a question, You have gotten back to me with an answer
Customersince 2017
”Personalized service and creativity.
Suzanne S.customer since 2017
”Chris Iori and Rory Clemens are always helpful and responsive to our needs and requests.
Brian M.customer since 2019
”Carl it is very important to us that whenever we have a conversation with you. We know that our requests and concerns will always be addressed. Kind Regards, Pauline
Customersince 2010
”Prompt service. Very professional and accommodating
Customersince 2017
”Very professional organization Happy to be doing business with them.
John W.customer since 2015
”Everyone at the Brandon Group are wonderful to work with and they all provide the most amazing customer service! They are very responsive to all my personal and business needs and have also saved us quite a bit of money on our annual premiums. I highly recommend them!
Carla P.customer since 2020
”They do everything right. They are attentive, responsible and always do a great job with customer service. The group I work with are hard working honest people who are looking out for me, my business and my employees. Thank You!
Scott V.customer since 2016
”Competitive and responsive.
Customersince 2017
”Wonderful customer support and Brandon makes everything so easy!
Mary M.customer since 2018
”Always promptly responds to any questions I have.
Customersince 2019
”We like the options we get every year to compare our current insurance, to other carriers. The service, we receive if I call or email with a questions I always receive a response quickly.
Thomas G.customer since 2015
”I really appreciate how quickly my questions and concerns are answered... If I call and leave a message, I get a returned phone call almost immediately. Thank you all for being so prompt and helpful
Maria M.customer since 2015
”Always get back to me if I have a question quickly. Always pleasant and very knowledgeable . Very friendly staff.
Customersince 2011
”You saved me money on my car and home insurance and are always helpful when i have changes to be made or have questions. Thanks!
Pamela L.customer since 2017
”Excellent response time with any issues, competitive pricing, and good personal relations with their customers.
Tom A.customer since 2018
”Incredibly helpful with the needs of my business and always kind and courteous
Customersince 2020
”Competitive pricing and great customer service.
Customersince 2019
”Consistently working to save my small business money! I feel like the team at Brandon goes to bat for me! Our budget doesn’t stretch as far as it used to, so I’m happy to know I am always getting the best value for my business and auto insurance.
Ginny P.customer since 2011
”Responsive, courteous and prompt customer service.
Customersince 2018
”Your people are constantly researching better options for more cost effective insurance covrrages.
Howard K.customer since 2015
”Amazing customer service, best insurance agency in the area!
Customersince 2010
”Carl is very knowledgeable and helpful and a pleasure to deal with. He resolves our questions in a very timely manner and provides excellent customer service.
Customersince 2018
”I have always been happy with my homeowner's and auto insurance rates with Brandon Insurance. They are always ready, willing and able to assist you. Give Carl Casale a call at 215-256-8020 at ext 2104 to see if you can also get good rates. Good luck!
Rosemary S.customer since 2016
”I have always had complete confidence I am being taken care of and that my best interest is the most important thing to them.
Nick D.customer since 2019
”I appreciated Carl's speedy response when I was trying to bring down my auto insurance rate last year. He completed a comprehensive study and I realized it wouldn't behoove me to change my policy.
Paige Y.customer since 2019
”responsive and shops for best coverages and rates
Thom G.customer since 2014
”The representative has a wide range of knowledge insurance. respond with answers quickly with my questions . And easy to deal with and friendly .
Customersince 2017
”They did everything right. Nice to see a well run company.
Customersince 2022
”Carl Casale is very responsive and great to work with!
Customersince 2019
”Very responsive, the best coverage, and excellent professional advice.
Christopher B.customer since 2015
”Best insurance agent in the region! Thanks Ric and Rory!
Josh O.customer since 2012
”Excellent response time, delightful customer service and delivery of great products are just a few of the reasons I can highly recommend Brandon insurance group. I was so annoyed with my previous insurers but I haven’t had one single problem with Brandon insurance group. I love talking to Rory in the office and everyone on the team that I have had contact with has been wonderful.
Kylin M.customer since 2019
”Inquiries are always answered quickly and completely
Ginny B.customer since 2018
”Carl Casale Is hands-down the best agent I’ve ever dealt with in my 35 years needing insurance products. Carl Does everything a great agent should do on time every time.
William M.customer since 2018
”Carl and Joe are always responsive to our inquiries and have helped optimize our automobile and homeowner insurance options.
Tim R.customer since 2017
”It's always pleasure dealing with Brandon Group for my insurance requirements.
Michael H.customer since 2018
”Can't say enough about the team at Brandon!
Jeremy K.customer since 2013
”Quick action whenever needed. Communication is clear and concise. Makes you feel comfortable after having a accident. Takes the worry out of what to do next because they explain what is being done next.
William S.customer since 2016
”Brandon Insurance has always been responsive to our inquiries and insurance needs .
Ken T.customer since 2011
”Always there to answer questions. Very responsive and professional
Paul T.customer since 2016
”Answers questions and concerns in a timely manner.
Customersince 2018
”Adding my son to his father's account , being a new driver, was accomplished without any problems.
Customersince 2018
”I switched to Brandon Ins when Eileen Habich joined the company. I stayed after she left 95% due to Rory’s outstanding customer service and 5% rate satisfaction.
Michael K.customer since 2015
”To me Brandon is Carl who is a caring, effective, professional and responsive representative of Brandon. I would recommend Brandon to family and friends. Bill Cornely
Customersince 2020
”Last year, Carl helped me lower my home and auto insurance by over 25%.
Timothy W.customer since 2019
”Always attentive to customer concerns with kindness. Thinks strategically about how to meet customer needs and provides efficient support.
Customersince 2019
”We have been Brandon's customers for many, many years. Understanding the goals of the client and the right advice are the hallmarks of the specialists working in this company. We especially want to note our personal assistant and advisor Carl Casale with whom we have been dealing for probably over 10 years. Thank you and have a nice new year!
Customersince 2012
”You are always available to help!
Customersince 2019
”Reevaluated my policy and found me something less costly.
Customersince 2017
”Brandon Insurance Group always responds to my questions in a timely way. They have problem solved homeowners insurance issues and corresponded with my car loan lender quickly.
Customersince 2019
”Rory has always been immediately responsive.
Dave O.customer since 2014
”You are readily available by phone to explain my policies and answer any billing questions. You are very patient and detailed with your explanations.
Clarissa B.customer since 2019
”Very fast and easy to add vehicle and also my boat
Nicholas C.customer since 2018
”The BEST customer service! Always prompt responses. Definitely provide a valuable service for our insurance needs!
Greg J.customer since 2019
”I think that the cost of our insurance coverage is reasonable which is a very good thing. I also have to say that our agent Carl Casale is AMAZING!!!! He is willing to take the time to help me out with any question, any problem, any payments that I have. He is patient, NEVER has an attitude and ALWAYS very pleasant!! I would recommend him directly to anyone!
Customersince 2019
”Brandon Group is amazing. Always prompt to answer your calls and offer solutions. All staff members are so helpful and pleasant and at this time of year, it's hard to find! :)
Patrick D.customer since 2020
”The Brandon Insurance Group always ensures I have everything I need. I am very happy with their service and would recommend to others!
Customersince 2018
”They always make sure all my insurance needs are taken care of.
Customersince 2016
”Agents are very friendly and kind whenever we may call and they also handle any questions we may have right on the spot. My agent always return my emails in a timely fashion. Never had a problem with Nationwide.
Customersince 2018
”Rick was very nice and I felt like I could have an actual conversation with him. He was very understanding and he didn’t hesitate to answer any of my questions. He found me the best deal and was able to explain the prices to me and how I can get it to go down. Was one of the most helpful people I have dealt with
Jack J.customer since 2021
”Its all about customer service. Carl has been helping us for years and we rely on his advice, guidance, and expertise. Just knowing that we can call Carl anytime just to ask a question is reassuring.
Wayne H.customer since 2018
”Very helpful explaining coverages. And setting up the right plan for our needs.
Customersince 2018
”Carl Casale is the best. Responsive, knowledgeable, forthcoming. Always right on top of what's happening and what needs to be done. Always full of suggestions and a great listener.
Jeanne B.customer since 2019
”Great customer service very knowledgeable about solutions always able to help us no matter how small or large the task
Deborah W.customer since 2018
”Carl has always been there if I have a question I appreciate that
Bruce H.customer since 2018
”Carl Casale and other youngfella handled business well. Nationwide took care of recent crash issue smooth and quick. Pleased customer.
Customersince 2018
”Carl responds quickly and is always helpful.
Dawn P.customer since 2018
”Excellent customer service and pricing on policies
Customersince 2011
”Carls responses to our questions was always respectful and helpful.
Customersince 2021
”Always good customer service. Always get answers when calling.
Suzanne C.customer since 2018
”We have been with Carl Casale for decades and he has always given us great service when we need it.
Customersince 2019
”When I had an issue with my car the insurance worked quickly and fairly so I could get my car repaired.
Customersince 2018
”Continuing excellent service for over 15 years.
George L.customer since 2019
”A great help after my minor accident
Customersince 2018
”You have all been supportive when my car was involved in an accident. Always available and kind.
Andrea R.customer since 2019
”Always handles my requests quickly. Very efficient. Very easy to deal with.
Jeanne G.customer since 2020
”Professionalism, Easy to doing business with you. Great experience!!
Customersince 2019
”Very helpfull when i call and ask for assistance.
Customersince 2020
”Questions are always addressed promptly and answered correctly.
Customersince 2020
”You guys are great, love your response time!
Kate B.customer since 2020
”Being proactive to any problems down the road
Customersince 2019
”Find answers and the best deals promptly
Customersince 2017
”Don't know where to start with why I recommend you . You always come thru with good plans and the service is always prompt. What more could I ask for?
Customersince 2017
”Very helpful answering questions about choices.
George J.customer since 2021
”Easy to work with. Very responsive
Customersince 2020
”I couldn't ask for better service! You guys are great. That is why this year when I was renewing our insurance, I did not get quotes from anyone else, I wanted to stay with you.
Paul T.customer since 2019
”Always there when I need you! Always looking out for our best interests including finding savings if there is any to be had without sacrificing quality of coverage.
Anthony S.customer since 2015
”Always there and never give me any trouble
Christina Z.customer since 2014
”Every COI request, additions or removals on our policies, or general insurance inquiries, Brandon Insurance responds with attentiveness, promptness, and consideration. They are informative and forthcoming with topics that relate or affect our business. They check-in and evaluate frequently, keeping us protected efficiently.
Customersince 2019
”Personalized service, and lots of options to choose from.
Suzanne S.customer since 2017
”Your response times are prompt and the information requested if accurate. I also enjoy being kept informed about subjects Selective feels are of interest to their clients. Keep up the good work? Wayne
Customersince 2020
”The customer service is always great! They always put a lot of effort into getting my company the best pricing available!
Audra D.customer since 2019
”Everything!!! Besides being very friendly and accommodating - you all go the extra mile. Your response time is impeccable and you always get me an answer to my questions. Thank You for caring and looking out for your clients - US!!
Scott V.customer since 2016
”Rory Clemens at Brandon always answered any questions I had in a day or sooner, but most important the one thing he always did was check out all insurance companies for their best price for my business. I would not hesitate for a second to recommend Brandon Insurance Group and Rory to my friends and business associates. Thank you Alan Conkling
Alan C.customer since 2014
”ALways working for us as the customer to get better pricing. Finally something I don't have to worry about as a business owner!
Warren W.customer since 2020
”The best customer service ever!
Carla P.customer since 2020
”Keep us informed
Customersince 2017
”Good service!
Customersince 2012
”I love my agent Carl he is so helpful and polite plus he always finds the best deal for my family.
Veronica E.customer since 2018
”Everyone always gets back to us very promptly.
Thomas G.customer since 2015
”You provide great service every time I have a question or need anything.
Pamela L.customer since 2017
”Great communication and super fast response time.
Customersince 2018
”Great personal service and always available and willing to go the extra mile
Customersince 2020
”I like dealing with this company. Friendly and helpful
MaryBeth A.customer since 2018
”Always great customer service
Customersince 2019
”We use Brandon Insurance for both personal and business insurance. The agents who handle each policy are extremely helpful, knowledgeable and efficient. They always answer the phone personally and are a pleasure to work with.
Customersince 2017
”Brandon Agency is a complete Service Group that continually researches providers who will offer the best coverages suited to individual needs. Their response to any issue is very prompt and the follow-up is excellent and we recommend very highly for Outstanding Service, .excellent coverages and Claim responses. hk
Howard K.customer since 2015
”It is convenient to pay online or thru my bank. I do want to know if there are discounts if I have never had an accident and am a senior citizen. I know other car insurance companies do give discounts.
Rosemary S.customer since 2016
”Excellent communication
Joseph F.customer since 2010
”Very prompt phone service friendly and very knowledgeable
Charlie L.customer since 2014
”Been with Chris for a little while now and have always felt like I was in good hands. He has always been there to answer any of my questions or concerns and not made me feel dumb for asking them
Nick D.customer since 2019
”Customer first and respond with answers and easy to talk too.
Roque L.customer since 2017
”Customer service Rick is great
John M.customer since 2014
”Responded quickly, informative, provided important information, good follow up, good communication.
Customersince 2021
”The Brandon Insurance Group is the best insurance firm I have ever had the pleasure of working with.
Christopher B.customer since 2015
”I’ve reccomended Brandon Insurance to numerous friends and peers. They’re a great organization and they handle our insurance business very professionally.
Josh O.customer since 2012
”They always respond quickly and accurately. Very pleasant to deal with
Ginny B.customer since 2018
”explained my policy to me so I would understand & tried to offer me the best price
Customersince 2015
”Timely and efficient customer service. Evaluated our insurance needs and shopped for the best coverage for the price. Always there to answer our questions.
Customersince 2019
”You contact us only as needed and always respond to any questions we have as quickly as possible.
Customersince 2012
”the guys at Brandon are Rock Stars! super responsive and very helpful.
Jeremy K.customer since 2013
”I have recommended Brandon Insurance Group to others in the past and will continue to do so. Thanks for the great service.
Michael H.customer since 2018
”I had a previous terrible experience with an insurance company and Brandon is the opposite. They listen, they respond in a timely manner, they call me when there is a better price option!! Who does that?! Brandon insurance, that's who! -Kylin Mettler (Happy customer)
Kylin M.customer since 2019
”just good, prompt service
Jim P.customer since 2016
”Very easy to work with, and resolved different accident issues I had with little effort on my end. Organized and prompt with responding!
Racsan L.customer since 2019
”Everytime I call Carl Casale is always on point....it don't matter if I call 5 or 10 time Carl is always very nice and helpful.... Thanks Carl C.
Customersince 2019
”Good, very fair rates.
Customersince 2017
”Great rates, great customer service, get answers quickly
Customersince 2019
”Always ready to answer any questions and help in anyway.
Eileen H.customer since 2011
”Timely, almost immediate follow up on my my needs.
Alexis P.customer since 2017
”Carl is always very responsive and helpful. He helped me easily switch my insurance from Nationwide to Travelers recently.
Timothy W.customer since 2019
”time and cost efficient
Customersince 2012
”I am very please that when I need help with any issue Brandon Insurance comes thru for me. You always get right back to me or at least the same day with any questions or information I may need. I do appreciate all that you do for our company. Diane Shelmet
Diane S.customer since 2014
”I have been with Brandon Insurance for so long! I have never had any issues or hiccups. The pricing is always fair, and the agents are always so nice, helpful, and attentive!
Daniel P.customer since 2012
”Always got my best interest at heart!!!
Customersince 2012
”Rory, And the company does a great job getting back to me to answer all my questions. I believe in this company and will continue our relationship. This company, Brandon Insurance always go above and beyond. I highly recommend this team for everyone to try them out. You will not be disappointed, Great Job Guys..
Michael H.customer since 2016
”We have been Brandon customers for many years. The company's agents and especially Carl Casale have always treated our needs with attention and understanding. Carl gave us a lot of very good advices on what and how to do and what to avoid. My friend (Anatoly R.) on my recommendation also became a Brandon customer and he is very pleased with the prices and service. Thank you so much.
Customersince 2012
”This is an insurance company who provides great customer care, quick responsiveness, and also offers quality services.
Customersince 2019
”The website is very easy to navigate. When I have to call, speaking to Carl is always nice. He is so friendly and patient. He is so knowledgeable about all the services and packages. Great customer service!
Monica W.customer since 2018
”Friendly attitude and responsiveness to requests.
Customersince 2019
”Carl Casale is very good at what he does and has always been very attentive to all of our needs.
Customersince 2020
”Brandon insurance is great. They always keep me updated on the best insurance needs.
Michael M.customer since 2016
”Always available to discuss anything needed. Questions are answered quickly and I get all the information I need to make a decision.
Stephen M.customer since 2017
”My agent is Carl Casale. He is the best!! ALWAYS so helpful with any questions I may have, problems that I have or just making a payment. I don't think you can improve on anything. Always a pleasure.
Jenny S.customer since 2019
”Always respond promptly to any questions or issues.
Customersince 2018
”Always take care of whatever I call about the same day. Can’t say enough about how valuable that is.
Christopher W.customer since 2019
”Brandon Insurance Group always answers the phone promptly and always has the correct solution or answer quickly! Very friendly staff, always willing to help! They are very quick to reply to any request you have.
Customersince 2020
”Carl always gets right back with us, takes care of all our needs, making sure we have the best coverage and a great listener- he knows his clientele.
Tyra T.customer since 2018
”When a tree fell on my house and a shed in my yard Nationwide was very quick to respond. They were easy to deal with and immediately took action.
Customersince 2018
”Very helpful in selecting the right insurance for our needs.
Customersince 2018
”They are quick and efficient and provide you with the best rates!
Tara B.customer since 2020
”Every time I call with a question or concern, you are consistently available to help. Specifically, you helped me find a new policy when I was concerned about pricing, and helped us remove an erroneous accident rating that had caused an extra charge. It's always easy and pleasant dealing with your office.
David D.customer since 2018
”Brandon insurance walked me through everything, step by step to get the best plan for me.
Customersince 2021
”Carl has always provided us with great customer service and is always so quick to respond and follow up.
Dawn P.customer since 2018
”Always able to answer any questions I have and always very friendly
Krystal S.customer since 2018
”The entire team at Brandon Insurance has handled our account like we were members of their immediate family. They took personal care to make sure they know the smallest detail of our business so they can find the right company to insure us.
Dolly R.customer since 2015
”Always quick to get me an answer and there for me.
Andrea R.customer since 2019
”We appreciate the prompt service we received from Brandon Insurance.
Customersince 2018
”The people at Brandon Insurance Group have never made me to feel pressured into going with their company. When ever we have asked a question or need something it was answered and or done in a timely manner. Everyone I have dealt with have been very kind and professional.
Chris O.customer since 2020
”Everything!
Customersince 2017
”I really appreciate your prompt response time!
Customersince 2020
”Brandon insurance always gives me competitive quotes and is very responsive to any of our needs. Great company to work with.
Customersince 2017
”many many thanks to Carl Casale for making this process easy and quickly. Great job !
George J.customer since 2021
”They are quick with an answer and always willing to go the extra mile. More like a friendship than a business relationship.
Customersince 2017
”Brandon Insurance Group is awesome!! Always available to take a call and answer any questions or concerns. Requesting a Certificate of Insurance is so fast and easy. No sooner do I send a emailed request, it is there. I couldn't ask for better service and expertise from this group. It has been a pleasure working with everyone I have come in contact with. Thank you
Paul T.customer since 2019
”Provided the right policy at the right price coupled with excellent customer service.
Anthony S.customer since 2015
”Always a quick response to my questions or concerns , Very professional and knowledgeable!
Carmen V.customer since 2019
”Whenever I have a question or need proof of insurance i can email and always receive a response.
Catherine W.customer since 2019
”Our agent Christopher, he's detail orientated he has tailored insurance specifically for us and we are very pleased. I have already recommended your agency to other folks.
Jerimiah B.customer since 2019
”I have been working with Carl for a number of years and he has always been responsive to my inquiries.
Bret K.customer since 2019
”You get back to me quickly on any issues
Customersince 2020
”Thee is never a delay in our COI requests. Richard is always keeping up with our company and evaluating our needs, whether growth or reduction.
Finbarr O.customer since 2019
”the service is great. They seem to go above an beyond the original ask and make you aware of options that will save you money.
Customersince 2018
”Personalized service
Suzanne S.customer since 2017
”Always prompt, professional service.
Customersince 2013
”Literally the best insurance company I've ever dealt with and I have dealt with several.
Vince H.customer since 2011
”Great service and prices
Customersince 2017
”Everything. You respond immediately to emails. You provide info immediately when I ask. You go above and beyond to make sure we are satisfied and happy with your services.
Scott V.customer since 2016
”great service and communication!
George C.customer since 2018
”Rory always answers my calls, sends out email to my customers who request certificate of insurance. The one thing i like best is he is always looking out for me with the best price on my insurance policies i have with his company so with that said my premiums don't always go up sometime they will go down not always but sometimes. I would not change to another company just because of a lower prices. Brandon Insurance is very competitive with their price compared to other companies. Thanks Alan Conkling Garage Door Service.
Alan C.customer since 2014
”Excellent Customer Service!!! We love working with everyone at Brandon Insurance Group!
Carla P.customer since 2020
”very happy with the service at Brandon insurance. Everyone is very helpful and will get you an answer in a timely manner. Highly recommended!
Gina K.customer since 2018
”The most important thing to me is the fact that I can easily contact someone in your office with any of my concerns or questions. If ever I leave a message it is returned in a very timely manner. I've recommended your company to several friends....and I only recommend services when I am completely satisfied.....thank you always
Maria M.customer since 2015
”Excellent service!
Tom A.customer since 2018
”Carl responded very quickly and thoroughly to all our questions.
John P.customer since 2020
”Agents always pleasant, helpful and quick to respond to any questions. Thank you
Customersince 2011
”Consistently superior customer service.
Terry M.customer since 2011
”Whenever I ask for a COI, I get it really quickly. It's a tremendous help when time matters most. Thanks guys!
Daniel M.customer since 2014
”The Fino management team is available and more importantly very willing to offer any research and suggestions on ways to make your Insurance affordable and includes the best coverages for your needs. hlk
Howard K.customer since 2015
”Carl has been able to provide me insurance documents in a timely manner, when needed, and is always available to answer any questions or concerns the arise. It has been a privilege to work with him for many years!
Natasha C.customer since 2018
”Carl always go above and beyond to help us in every way with our requests and provides excellent service!
Kathy K.customer since 2018
”The Brandon Group was very attentive, Chris Brusch took a lot of time to understand our needs and got us the best pricel possible at the time. We appreciate all of his help.
Krystal B.customer since 2018
”Super fast service and response when I needed it
Joseph M.customer since 2020
”you are always available. you provide superior advice and service. everyone is always very pleasant.
Customersince 2019
”I have been with your company for years and I’m very satisfied with everything. Thank you
Joanne D.customer since 2018
”Great response time and very thorough
Nicole C.customer since 2021
”Always responsive and helpful.
Customersince 2011
”Always available with answers to my questions
Customersince 2019
”I have always received excellent advice and excellent service along with highly protective and competitive insurance products.
Christopher B.customer since 2015
”Personized service and I feel they work hard for me. I have been a customer for many years and am very happy.
Sunday P.customer since 2011
”Thank you for taking the time to explain what all of the insurance terms mean.
Customersince 2015
”You are always very responsive. And easy to deal with.
Ginny B.customer since 2018
”Always respond with professionalism
Customersince 2019
”As clients of Fino Agency/Brandon Insurance Group for nearly 40 years, we have always been pleased with how our car and home insurance concerns and needs have been met.
Tim R.customer since 2017
”You guys are easy to work with and provide great service/information.
Customersince 2012
”KEEP UP THE GREAT WORK!
Customersince 2011
”Very prompt response time and easy to deal with.
Customersince 2019
”Always very helpful with car and home insurance options.
Customersince 2019
”I trusted my insurance needs to Brandon Group aka Fino Insurance for the last 14+ years and have found this Agency to be top notch. Very responsive and always a please to do business with. What you do right is your unparalleled customer knowledge and appreciation. I find it amazing that I when contacting you I only have to tell you my name, no policy number or address. Thank you.
Michael H.customer since 2018
”i dont call often but when i do , you guys get right back and that means a lot.
Jeremy K.customer since 2013
”You are responsive and have found reasonable solutions
Jim P.customer since 2016
”Brandon Insurance group is quick to respond, friendly, kind and give straight forward answers. They go the extra mile everytime
Kylin M.customer since 2019
”Everytime myself or my son called Nationwide...the service has always been great along with great information.
Customersince 2019
”Everything done right
Anatoli R.customer since 2019
”I highly recommend Brandon Insurance Group. Carl was very efficient and responsive in offering us the life insurance quotes. He helped us choose the best options and walked us through the process and paperwork. Everything was painless and smooth. We are very happy! Thanks.
Eligio S.customer since 2019
”Carl is always responsive via phone and email to answer my insurance questions.
Timothy W.customer since 2019
”The staff always answer my calls and helps in what ever I need to grow my business! Very easy to work with and friendly. Great job!!
Michael H.customer since 2016
”We have been clients of the Brandon insurance group for many years (probably more than 15 years). This is a very reliable company, whose employees have always been distinguished by high professionalism, understanding and friendliness. Carl Casale has been our advisor and friend in recent years - a person of the highest professional level. We know that this person will always prompt, and if necessary, he will come to the rescue. Thanks for your service and have a happy New Year.
Alex V.customer since 2012
”You offer a full range of services under the Nationwide umbrella. Your provide quality insurance offerings and support. You care about the customers and provide quick turnaround.
Customersince 2019
”Brandon helped us obtain good coverage and saved us money. Customer service is excellent. Carl, Rory and the cert team respond immediately when we need assistance..
Charles G.customer since 2017
”No pressure and the fact you looked over my policy after a year to see if I could save even more money.
Michael G.customer since 2017
” I can't compliment Carl Casale enough. He initiated the ability to switch insurers which is saving us a lot of money . He answers all of my questions thoroughly and courteously . I really appreciate that
Julie C.customer since 2019
”The Brandon group always goes out their way to support us.
Customersince 2019
”Good person to work with and gets things handled
Theodore H.customer since 2014
”Great customer service
Customersince 2014
”Quick responses if not available when calling. Easy to deal with. Great customer service.
Stephen M.customer since 2017
”Carl, you always try to find the lowest insurance rate for us. There are three of us drivers.
Belinda B.customer since 2017
”Very good company
Carl H.customer since 2018
”You found me a new insurance provider at a lower price, without me even asking!! Now that's great customer service!!
Kimberly T.customer since 2019
”Responsive to my multiple car changes
Customersince 2019
”Helped us lower our annual car insurance rate. Answered our questions and resolved all our issues.
Customersince 2019
”Your attention to my calls has always impressed me. Kerr Ed p up the good work.
Dawson G.customer since 2017
”You are efficient and easy to deal with.
Customersince 2018
”Carl is the most efficient agent I have ever dealt with. He understands the issues and gets the answers promptly and always follows up to make sure our needs have been met.
Carol C.customer since 2018
”We have been with Joe Fino for over 30 years and have never had any problems.
Customersince 2018
”Carl ALWAYS does an outstanding job! whether I am just making a payment, adding a car to my policy, or helping with one of my children with a policy of their own. He is always very patient and very happy to assist me with any question I may have. AND he is very quick with a response. It is always a pleasure when I talk to him.
Jenny S.customer since 2019
”Very quick on putting together the quotes, found us extra savings with added benefits and very professional staff! Everytime I call, they are always very personable and helpful and quick to respond via email!
Patrick D.customer since 2020
”Personalized attention and patience.
Customersince 2020
”Prompt reply and service
Customersince 2017
”Very happy with quick response to insurance issues. Especially when a tree fell on my home. They immediately tolck action to rectify the situation.
Customersince 2018
”Our representative, Carl is always very helpful and friendly everytime we call. He is quick to respond to emails and phone calls and we love that for customer service. He is very informative and knowledgeable in his field. I highly recommend him and Brandon Insurance!
Kelly B.customer since 2019
”Carl has been providing excellent customer service for years.
Wayne H.customer since 2018
”Very helpful in determining the type of coverage best suited you.
Customersince 2018
”Did a great job finding me a better policy for less cost
Customersince 2018
”Questions are promptly answered.
Customersince 2018
”Carl always seems interested in my questions or concerns, and I always get the info or solution I need.
David D.customer since 2018
”Carl always has great customer service and makes dealing with insurance issues a great experience.
Customersince 2018
”the staff at Brandon Insurance ALWAYS goes above and beyond my expectations. I recommend they to everyone. Thank you!
Michael M.customer since 2016
”Love the quick response time and efficiency in handling all issues!
Cary R.customer since 2011
”The Brandon Ins. group is fortunate to have as one of their agents, Mr. Carl Casale. Over the years Carl has worked diligently to look for ways to assure me that I have the lowest premiums with the best companies in their list of companies they represent. I have periodically checked with other insurers and Carl Casale was the agent that had the best rates II could find. Carl has done extensive research for me and his guidance was always on the mark. I would like to consider him a friend and a reliable advisor. George Lutz, New Hope, PA
George L.customer since 2019
”I appreciate all the personal and thorough attention that I receive every time I have a request or a question. I am always made to feel important and appreciated. I can't ask for better service. Thank you for all you do!
Customersince 2019
”Great rates and easy communication.
Faith P.customer since 2018
”You guys always call back, respond quickly and kindly.
Andrea R.customer since 2019
”Carl is great and always very helpful
Frank P.customer since 2018
”Carl has always been informative and very helpful!!
Frank M.customer since 2018
”We have had a great experience! Best pricing, quick response, and personable service.
Audra D.customer since 2020
”Easy to doing business with Carl, Friendly service and professional way to handling! I have referred few friends to him already!
Customersince 2019
”Something that seemed so complicated to me was explained in a way that made sense and was taken care of in a very timely manner.
Customersince 2018
”Sean Duffy is always available for a talk and he is even willing to pick up documents from us! We is knowledgeable and reassuring at times from his expertise and helps us when time comes.
Sung L.customer since 2020
”Had a very nice conversation with Joe Fino. About our account and business in general.
Newton Associates Marketing Communications .customer since 2019
”Paid attention to the details. Paid attention to my needs. Delivered on cutting costs not coverage
Savino C.customer since 2020
”Chris Iori is a phenomenal agent. He Identified gaps in my policy that I did not know I had. Brandon Insurance takes care of all my insurance. Home, Auto, Life, Jewelry. Could not be more happy with my choice. I am a client for life.
Christopher I.customer since 2016
”Always professional , always answer my many questions . Recently had a vehicle that was hit and totaled , even though it went through the other drivers insurance co., Brandon Insurance walked me through the process. Highly recommend Brandon Insurance !
Scott M.customer since 2014
”You are always available to answer whatever questions or concerns we may have. Your concern about our business (and our bottom line) is very much appreciated.
Jennifer S.customer since 2013
”Carl Casale- he is like a lighthouse on the dark sea!
Brett B.customer since 2015
”Take care of questions and find best prices
Customersince 2017
”Fair and honest. Like working with friends!
Customersince 2017
”We received a cold call from Brandon Insurance. Our general liability insurance was coming up for renewal, I gave Brandon Ins a chance to quote; we now have the same insurance at a substantial savings. We also had the same experience with our auto insurance and worker's comp insurance.
Customersince 2020
”Chris & Rick continue to continue to take very good care of us!
Shawn J.customer since 2017
”Brandon Insurance is available and has great products & service. I highly recommend them!
Anthony S.customer since 2015
”You are fantastic you always have patience with me and look out for the best prices
Customersince 2017
”Quick services, and offered coverage that fit my best interests and needs.
Customersince 2020
”Carl shows he cares about my insurance needs by offering alternative solutions. It has been appreciated. Russ
Customersince 2018
”This particular year we switched my policy from Nationwide to Safeco with equivalent coverage and saved me over $800 per year!! Good job guys.
Thomas S.customer since 2019
”G/M Sir, Glad I have had the opportunity to experience real-time services since my critical unforeseen ordeals. My request and circumstances were handled with care and expertise though I were a little reluctant, at first. Thank you, Mr. Casale. S Forest
Sandra F.customer since 2019
”Whenever I have called I have received an answer, either then or a call back.
Customersince 2017
”Rick is extremely prompt in responding or following through in every aspect of my needs
Michael W.customer since 2012
”Personal service. Options.
Customersince 2017
”Great Pricing and Better communication.
Vince H.customer since 2011
”Quick, professional responses and very knowledgeable. Competitively priced as well.
Customersince 2013
”Rory has continuously provided the information needed to make informed decisions regarding insurance coverages necessary.
Cherie F.customer since 2020
”It was very easy to work with Blake, and we really felt he was working in the best interest for our business.
Warren W.customer since 2020
”Rory I feel you are always looking out for me with the best insurance coverage for the best price and not trying to upsell me on something i don't need, always answering the phone or calling me back as soon as you can. Thanks, Alan
Alan C.customer since 2014
”Quick response! Thank you!
Customersince 2017
”I have no problems ever which is a 10 in my book.
Erik W.customer since 2011
”we've been a customer of Brandon Ins for a couple years now and they've always been very helpful with any questions or concerns i might have regarding my policy. They get back to me in a timely manner and are always ready to help.
Gina K.customer since 2018
”Friendly and helpful employees. Always great customer service!
Customersince 2011
”Chris Brusch has been a huge help and asset to me and my business. Whether it is obtaining an Insurance liability certificate or just a question about my policy, he is always there to help me out!
Customersince 2020
”Excellent response time, no hassle, straight to the point...
Tom A.customer since 2018
”Immediate response via email attachment to my request for a replacement insurance card.
Customersince 2020
”Brandon Ins group deals with various brokers which affords us, the consumer the best match with product and price. They are also very responsive to any questions or needs.
Customersince 2019
”Carl is always helpful whenever I have any questions. He also points me in the direction that is best for our family.
Customersince 2015
”Quick turnaround, honest straight forward pricing, assistance from my home insurance, car insurance, and business insurance.
Ryan H.customer since 2016
”I always get prompt attention when I call. The claims I have submitted have been no muss, no fuss.
Terry M.customer since 2011
”I love how communication is so smooth and quick. It makes a world of a difference!
Natasha C.customer since 2018
”Good friendly service and get questions answered promptly.
Customersince 2018
”Chris Iori is my agent and is always available when I need his assistance.
Dale C.customer since 2019
”You gave me information quickly that I needed when I asked for a claim.
Rosemary S.customer since 2016
”Timely response to questions and concerns
Customersince 2017
”Always responsive and willing to discuss policies and insurance rules and regulations to help the customer have a better understanding how their premiums ae being applied.
Rick S.customer since 2018
”You reached out to me regarding my policy. You also respond fast when I have a question.
Customersince 2019
”Very attentive to our needs. Always answering quickly
Ginny B.customer since 2018
”Excellent service.
Sunday P.customer since 2011
”I like the fact that Brandon is always available to answer any questions I have about my personal or business policies. I also like that they have the ability to change providers if my current provider raises rates for no reason..
Michael G.customer since 2016
”Take care of things when i call ASAP
Michael H.customer since 2016
”Prompt service
Customersince 2017
”We have dealt with Carl Casale from the beginning. Carl has always answered our questions quickly and Efficiently. If Carl did not have the answer at his fingertips he exhausted every avenue to get our questions answered. Carl has always gone out of his way to make sure we have all the proper documents we need and everything is correct. Carl has always gone in my opinion up and beyond the call of duty.I recommend that all my friends and family to speak with Brandon insurance to make sure they’re getting the best coverage at a reasonable price.
William M.customer since 2018
”having one person as my go to for my insurance needs is helpful (am sure other reps would suffice)...builds relationships and familiarity with what my needs are:)
Customersince 2018
”It's great that I am never on hold for too long. Anyone is available all the time! Any question / concern I have is answered / addressed immediately. Thanks!
Customersince 2011
”Rick is very friendly and answers all the questions very promptly. He even went an extra mile this year to price match a quote for me. I really appreciate everything he has done for us.
Purvish P.customer since 2019
”Rick has done a great job working with our policy as the company has grown and changed.
Vincent H.customer since 2012
”Always responsive.
Michael W.customer since 2019
”Brandon Insurance has always provided the best service. They always make sure all your insurance needs are taken care of.
Michael M.customer since 2016
”They have always done well with explaining costs and finding good deals. I have with them for about 20 years
Customersince 2019
”Great fast service. Always the best choices
Customersince 2011
”Being knowledgeable of who your customers are is your greatest asset. Whenever I call, no matter how long it's been i am always treated as if we spoke the day before. Thanks for that!
Michael H.customer since 2018
”always accommodating and helpful
Ronny C.customer since 2019
”Quick reply when an email sent!
Donna F.customer since 2018
”Everyone at Brandon Insurance Group is very responsive and curtius. Pricing is always a concern and they seem to find the best fit for my needs and financial situation.
Shawn R.customer since 2016
”This group has been clear communicative, honest and through. I made the switch to Brandon insurance group because my previous insurance group was falling short in several ways. These guys are the real deal. They are personable, everyone I have met from the group has treated me well and they even saved me money on top of it all! I highly recommend Brandon insurance group. They are great at what they do and I feel like I am in capable competent hands. Kylin Mettler Kylin Arts LLC.
Kylin M.customer since 2019
”Everytime I call the agent is always so nice and very detailed...I can always ask a question and get the correct answer. Thank you so much
Customersince 2019
”Always prompt service
Customersince 2018
”Let' s be honest, it's all about the money. I feel like for the coverage you provide, compared to other insurance companies it is very fair.
Customersince 2017
”The Brandon Insurance Group has always been responsive to our needs in a timely matter. They offer superior service in every aspect .
Customersince 2011
”Great service and attention to detail. You have always responded quickly to whatever our needs were. We've been satisfied customers for over 30 years.Thanks!
Customersince 2016
”You and your team have always been there for us for Personal Insurance and Corporate Insurance. No question or concern is too small and your responses are swift and helpful.
Customersince 2019
”I always deal with Carl Casale......for years. He is a pleasure. Always takes care of things in a timely manner. He is VERY polite and again......just a pleasure to talk to.
Customersince 2019
”I love the available one on one customer service that is provided. I always talk to Carl. He is so knowledgable, helpful, friendly, patient and kind (I can go on & on about Carl). When I call, he makes sure I am getting the best price for what I want and makes sure I understand the terms and what they mean.
Monica W.customer since 2018
”Great customer service and fair pricing.
Brian B.customer since 2011
”Follow up is great!
Barbara H.customer since 2018
”I like the lady that works there. I think her name is Carla, with the high voice.
Timothy W.customer since 2019
”Brandon Insurance has always been a great help to Shelmet Plumbing Contractors with all of our insurance needs. Any questions or concerns that I have they always get right back to me. I highly recommend Brandon Insurance Group. Diane Shelmet/Shelmet Plumbing Contractors
Diane S.customer since 2014
”I have always had a good experience with Brandin insurance, but it's more than the company, it's the people behind the company, Carl, joe Fino and others have always been around to help me....and most importantly I truly feel they try to get to know me, I'm not just a number on the wall! The personal touch is important to me.
Carl R.customer since 2012
”Very customer service driven and willing to make a client’s concern your own. Knowledgeable as well.
Customersince 2017
”Carl takes great care of me. Please let him know that I appreciate it.
Benedict I.customer since 2011
”Always helpful & courteous.
Karen D.customer since 2020
”My wife and I have had home and car insurances with Brandon for over 12 years. Before that, we used other well-known companies. However, no company could give the best prices with very good coverage like Brandon. This company has highly qualified agents. The last 5-6 years, our agent, who became our friend, is Carl Casale. He has helped us many times to find the best prices and coverage for home and car insurances. Several of our friends have moved to Brandon and they are satisfied with the service and prices. Hope to be a customer for many more years.
Alex V.customer since 2012
”The Brandon Insurance Group provides helpful and supportive customer service and address issues that meet customer satisfaction. For over 25+ years, they make me feel valued and appreciated!
Customersince 2019
”chris lori is great
Dave W.customer since 2017
”Prompt, courteous service combined with competitive pricing make Brandon insurance a great choice for us.
Customersince 2019
”Over the years, my company has received excellent insurance coverage and expert advice from the Brandon Insurance Group. They are always available for insurance consultations, etc.
Chris B.customer since 2014
”Rechecked my policies and found me an even greater discount.
Customersince 2017
”You are always prompt with whatever is needed.
Tanya S.customer since 2019
”Customer service great
Customersince 2014
”All my questions are answered when I call. Very easy to talk to. Always looking to help out where possible.
Stephen M.customer since 2017
”cost of insurance is competitive.
Belinda B.customer since 2017
”I love the service from Brandon Insurance Group and I think they are one of our best partners. Highly recommended from us.
Josh O.customer since 2012
”Always prompt in getting back to us with answers to questions, or help facilitating with the various contacts (mortgage, car loan etc...) I was overpaying by a lot when Brandon took over as our agent, and they have rewritten our policies several times to save us more... 11/10 would recommend!
Craig F.customer since 2017
”We are very pleased with the service we receive from Brandon Insurance Group and have recommended you to friends and business associates.
Customersince 2019
”Your prompt responses to all concerns is greatly appreciated!
Customersince 2018
”Wonderful personalized attention.
Customersince 2020
”Carl Casale is the most responsive, efficient and effective insurance professional I have known, as an attorney and insurance agent I ran a brokerage and fully appreciate his immediate attention to my inquiries and requests. Always a pleasure to call ad speak with him about my concerns and receive an informed answer. Simply the best.
Jeanne B.customer since 2019
”Carl knows us and greets us personally. I feel like Carl is a family friend always willing to help us and has always helped us. He gives us the utmost personal attention and never rushes us off the phone and Always calls back when we leave a message. We Never worry about Carl getting back to us and he has always kept his word. He is honorable. This is why we are loyal customers.
Tyra T.customer since 2018
”Answers my questions thoroughly - listens and understands my requests. Finds the best coverage for me and explains it completely. It is a pleasure to be a customer of Brandon Insurance.
Customersince 2018
”Anytime I needed help they were always there to help me.
Bruce H.customer since 2018
”Rates were great and transitioning to switch was extremely easy. I was sent all documentation and just with a few clicks i was all set up!
Tara B.customer since 2020
”Always able to answer my questions every time i called.
Krystal S.customer since 2018
”Always prompt and attentive service. Good reliable staff.
Customersince 2011
”They were easy to deal with when we had a claim. Our representative finds the best coverage for our needs at the best price.
Customersince 2019
”Carl continues to be very helpful with our account! A true asset to your company.
Frank M.customer since 2018
”The presentation and “sales” pitch was non intrusive and the offer was in a very efficient amount of time.
Savino C.customer since 2020
”The team at Brandon insurance do a tremendous job. Knowledge of product solutions to fit my budget. Would not consider anyone else to handle my insurance needs.
Christopher I.customer since 2016
”Always available to answer my questions about my insurance needs and have provided assistance / guidance during the pandemic. They have always provided me with the best insurance options to fit my business.
Scott M.customer since 2014
”Answered my questions.
Lee P.customer since 2020
”Good communication and great service.
Customersince 2012
”This was a cold call. Our insurance was expiring so I gave Sean the chance to quote us. In a time of working at home Sean and Rory were extremely attentive to our company's needs; quick response and huge savings. We paid in full, the next day we decided we did not need a portion of the insurance and had a refund check in 2 days. It's wonderful to find a company with great customer service.
Customersince 2020
”Everyone at Brandon has been up front with me since the beginning. Like dealing with friends. Always quick to respond no matter if it's a simple question or a claim.
Customersince 2017
”I was please how you handle our drivers accident back in January. Some one is always available to answer a question.
Catherine W.customer since 2019
”Carl is very friendly, available, and knowledgeable. He explains everything and all your options in an easy to understand way! He found me exactly what I wanted for car insurance for a price that was in my budget! I wish I would've called him sooner! I had been paying too much for too long and didn't even know it!
Michelle C.customer since 2019
”You’re always there when I call
Hugh F.customer since 2019
”You have patience with me and you move fast to get another insurance company.
Yonzetta B.customer since 2017
”Great communication and fast service
Customersince 2020
”Everything!!!! From the garage insurance to the group health insurance. You have great customer service - thank you!! We always get a response almost immediately when we call or email you, and you have even offered to help clear up issues with the health insurance carrier even when it was not your fault. Thanks for the effort and hard work that you give as our insurance group reps. You are definitely top notch in all that you do and provide.
Scott V.customer since 2016
”Very responsive to our questions and provides excellent detail.
Customersince 2019
”All maters and or concerns are taken care of on a prompt freindly way. And the knowledge is unsurbased. Thanks
George K.customer since 2017
”Responses are very timely and helpful!
April S.customer since 2018
”You are always there to answer our questions in a timely manner and try to find us policies to fit our needs and budget.
David F.customer since 2019
”Courteous customer service and fast response time!
Steve B.customer since 2016
”Carl does a fantastic job and takes time to explain things and offers sound advice. It’s a pleasure working with him.
Customersince 2018
”Brandon group has always put service above profits. This keeps us coming back. 30 plus year customer. And will stay that way.
Kendra H.customer since 2010
”Responsiveness. Options.
Customersince 2017
”Your service is first rate, you respond to every question that we have. Also your attention to detail is excellent.
Paul B.customer since 2018
”Your turn around time on questions or quotes is awesome
Michael W.customer since 2012
”Chris was very informative about insurance in general including items that were not specific to my policy but general Information re: questions that I had.
Cherie F.customer since 2020
”Great honest service competitively priced.
Customersince 2017
”N/A
Customersince 2020
”It took some time, but you found me a great rate with solid protection. Couldn’t ask for more than that.
Keith G.customer since 2018
”I feel like I'm working with family. Whenever I have any problems or questions, I just call or email and you take care of everything. Thanks for always being there for us.
Shirley S.customer since 2013
”Carl is always there to help when I have a question. Jerry and I have been very happy using you for our insurance needs.
Customersince 2013
”Chris Iori and Rick Fino (and the Brandon Insurance Team) are always there when we need them!
Customersince 2017
”Courteous. Prompt. Listening
Customersince 2017
”Rory is always trying to get the best price and coverage for my business, very much appreciated.
Alan C.customer since 2014
”The service you provide. When policy is up you let us know how we can save money. Also I had a rock hit my windshield. Needed repair. I made one phon call they picked up quickly within 3 minutes. They set it up so it would be repaired at my office within days. The company you use was helpful and polite.
Thomas G.customer since 2015
”Carl was great and very helpful
Customersince 2020
”the reps at the agency have always been very helpful with any of my questions and concerns.
Gina K.customer since 2018
”Your rep. explained all the details and some things that I didn’t even know we could do with our policy.
Jordan L.customer since 2020
”Brandon insurance group found me reduced rates for my car/home owners insurance and also is very helpful whenever I need to make changes or have questions.
Pamela L.customer since 2017
”Very friendly, personable, and informative agents who took the time to thoroughly explain everything and give me a greater understanding of the entire process
Customersince 2020
”Visits to the office are always a plus. Shows you pay attention to your customers. Excellent email and phone call response time to customer needs.
Tom A.customer since 2018
”Always answers my questions and directs me to the best coverage for my famiky
Customersince 2015
”Great Customer Service
Customersince 2015
”Found me the best price....always available for whatever I need....continuously good customer service for many years.
Ginny P.customer since 2011
”You are very responsive. Even if you don't have an immediate answer, you acknowledge my emails and let me know that you will get back to me, which you then do in a timely manor.
Tony C.customer since 2014
”Every time that I ask for something, you are helpful and prompt. You're awesome!
Daniel M.customer since 2014
”Always there when I have a question or need a C.O.I.
Customersince 2014
”Excellent customer service with clear communication and better solutions. Highly recommend you check them out!
Customersince 2010
”Each time I call the office I get the answers that I need quickly and professionally.
Rosemary S.customer since 2016
”You gave me the best price for our insurance
Customersince 2015
”I have had nothing but positive experiences with Brandon insurance group. I feel like they explain things to me in a very clear manor and I never feel like I am not important or talked down to because we may not be the biggest account they have
Nick D.customer since 2019
”Great rates and and when you with a problem they help you right away. Thanks
Christopher T.customer since 2019
”I always receive excellent service and advice.
Christopher B.customer since 2015
”You are EXCELLENT IN EVERY RESPECT!!!
Charlie L.customer since 2014
”Taken care of me!
Michael H.customer since 2016
”Office staff is very quick to respond to emails for certificates of insurance and questions and also very friendly
Bernie W.customer since 2016
”I like the immediate response from both Chrises. Much appreciated.
Customersince 2017
”Responding quickly for all questions and concerns.
Rick S.customer since 2018
”Super fast service!
Thomas K.customer since 2011
”After years of impersonal service with other agencies, I appreciate the attention to detail that is provided.
Customersince 2015
”Always professional and helpful in all of our problems.
Customersince 2019
”Your customer service is great. Quick and always friendly. That is important.
Ginny B.customer since 2018
”keeping the properties insured with quality carriers. Reasonable rates. Thom
Thomas G.customer since 2014
”Carl has really helped me over the years, first evaluating different options and suggesting a change for savings. Then, a few years later he gave me personal service to my unique situation when moving, but also maintaining a local residence as a rental. Since then he's followed up with reminders at renewal time. I really appreciate the personal attention.
Customersince 2017
”We always get a call back in a timely fashion. you always take the time to listen and make sure we understand everything we need to know .
Customersince 2018
”I appreciate quick responses to my inquiries about our vehicle and home insurance coverage.
Tim R.customer since 2017
”Prompt service and good quotes.
Customersince 2017
”I personally like the availability of Rick to answer any questions or concerns that I have. Everything is taken care of in a timely manner
Purvish P.customer since 2019
”Besides getting me an better policy than I had before at lower cost they are extremely responsive for all of the COI's is regularly need.
Jim P.customer since 2016
”Response is always quick and quote is unbeatable. :)
Customersince 2017
”I like how Chris Brusch take care the customers. I always get respond fast with the documents I ask for.
Marlene M.customer since 2013
”Great communication and you also anticipated some problems and let me know they were coming. You guys have wonderful follow through.
Kylin M.customer since 2019
”Gave a better deal and took the time to work out the numbers with us!
Customersince 2018
”Very knowledgeable, concerned and personable staff, great work, thank-you!
Drew G.customer since 2015
”When I was involved in an accident your company made sure that my vehicle was repaired and a loaner car was made available to me. They coordinated everything with the shop with one phone call. I was totally satisfied with the service from Brandon Ins. They treated me like a customer should be treated, not like a problem. Thanks for the great service!
William S.customer since 2016
”I am happy with the services provided from Brandon Insurance. I always get my certificates of insurance quickly and if I have any questions or a situation arises it is usually taken care of. I appreciate all that Brandon Insurance does for us. Thank you Diane Shelmet/Shelmet Plumbing and the Henlie Group
Customersince 2014
”When I call or e-mail for things I need to keep my business running, the response is quick and accurate. Great job!
Michael H.customer since 2016
”Professional service with a local, hometown feel.
Customersince 2016
”You have always been a big help and have guided us with all of our insurance needs.
Customersince 2016
”Listens to our needs well, and is extremely responsive whenever we have a question or concern
Customersince 2019
”Your company has given me a new outlook on business relationships! Your company has integrity in which others have lost!
Mike L.customer since 2018
”Great service and great rates
Tim H.customer since 2019
”Fast understanding and clear explanation
Anatoli R.customer since 2019
”Fantastic customer service. Quick responses to my needs for documentation, questions, etc
Customersince 2011
”Helped me save over $100.00 a month with the same coverage from my previous insurer! Also found agents friendly and very knowledgable!
Customersince 2018
”You guys are very responsive with questions I have had. Thanks!
Barbara H.customer since 2018
”You look after me!
Benedict I.customer since 2011
”We are staying with Brandon Insurance for many-many years. Based on our experience this is the most reliable insurance company. Our personal adviser, Carl Casale, is a very professional and highly knowledgeable specialist. Several of our friends are also Brandon's clients and, as we know, they are completely satisfied with the companies' service.
Customersince 2012
”Brandon Insurance provides excellent insurance carriers and expert advice for my company and personal insurance needs.
Chris B.customer since 2014
”Outstanding customer service. Friendly and responsive!!
Greg J.customer since 2019
”No pressure, quote was just a little less than what I was paying and you understood I had a long relationship with previous carrier.
Customersince 2017
”Great service! Already recommended a few people that have become customers.
Jack J.customer since 2017
”Carl is very helpful anytime I call and is knowledgeable and pleasure to deal with.
Stephen M.customer since 2017
”went down on insurance premium
Belinda B.customer since 2017
”Chris was great at getting me the perfect policy!!
Kimberly T.customer since 2019
”Responsive to questions and emails
Customersince 2019
”We have homeowners and car insurance through Mr. Casale. He is always readily available for questions and updates! When i signed with him, i was overpaying by ~$500 per year. He has always found us the absolute best deal each year, and he works quickly and efficiently with us to cancel the old policy and sign the new. 10/10 would recommend!
Craig F.customer since 2017
”Brandon folks are very responsive to my needs.
Dawson G.customer since 2017
”Thank God I have not had to use my insurance I am happy with the premiums on both auto and renters. Happy with my agent. Thanks Carl
Customersince 2018
”Always very helpful on all my Insurance needs!
Adolfo G.customer since 2017
”We appreciate how responsive Carl was with checking out some other market options at last year's renewal and how thorough he was with explaining coverage differences.
Customersince 2017
”Every step of the way from car insurance to home insurance has been a pleasure working with Brandon insurance group. Always upfront honest professional and timely.
Ryan H.customer since 2016
”Excellent service and assistance when we had a claim. I doubt any other agency would show up and help after a calamity the way Brandon Insurance did.
David K.customer since 2012
”Brandon Insurance actually looks for insurers that will be the best fit for their customer in terms of coverage and price.They are not obligated to one underwriter. We have been offered various companies coverage options and pricing to help make the most informed decisions. Brandon is responsive to questions/concerns and is respectful of our time. Help is only an email away. They are a locally based company therefore they understand the needs of our community. We have been very satisfied personally and through our business.
Customersince 2017
”I like the responsiveness of my agent.
Customersince 2019
”Fast response and helpful information and suggestions.
Customersince 2017
”Great company, excellent service! Highly recommended.
Customersince 2010
”Service Service Service
Steven T.customer since 2022
”No hassle easy knows the answers to my questions very polite on the phone just and all around great experience working with this firm.
Robert H.customer since 2023
”I love the personal service..
Katie T.customer since 2022
”Very fast response on short notice.
Debra C.customer since 2024
”Customer service has been great, very clear communication and responsiveness.
Laura W.customer since 2024
”Great service..!! Fast response.
Customersince 2024
”Allison Hutchinson was friendly, helpful and knowledgeable. I couldn't ask for more.
Ray C.customer since 2019
”Great Response time. Great customer service.
John A.customer since 2024
”Carl Casale is always available at Brandon Insurance for any requests that I have. The cost for my 2 cars and home insurance is very reasonable compared to other insurance companies. Give Carl a call and see how he can help you with your insurance coverage.
Customersince 2016
”Cheryl not only listen to our needs but also go out of her way to find something better for us.
Thinh T.customer since 2024
”Top notch communication and customer service! A pleasure to work with.
Carla M.customer since 2023
”I always get a quick response when I contact Carl. At one point I requested a better less expensive insurance carrier for home and car. In switching to another carrier it saved me a lot of money. Rates have since gone up but he will check again down the road to see if he can save me on my policies again. Courteous and always a good experience.
Customersince 2018
”We receive excellent service and advice from the Brandon Insurance Team.
Christopher B.customer since 2015
”You provide excellent service. Anytime I call and ask a question or need to make a change you. Your response is immediate. If one of my employees has a question about our health care plan, you have the answer.
Sean F.customer since 2017
”Rick is quite knowledgeable about insurance and I wouldn't hesitate to seek his expertise. He has been extremely helpful to us.
Charlotte H.customer since 2024
”Responsiveness & support are key elements in a business relationship. Your support has always been outstanding.
Tim C.customer since 2019
”I like that I get notified ahead of time that I may save some money some where else before the current insurance renews.
Customersince 2023
”You guys have always been attentive and considerate of our needs. Whether for our business or personal insurance policies.
Customersince 2023
”Always a phone call away
Tina K.customer since 2023
”I have only had an excellent experience with Brandon. They respond very promptly and with full explanations!
Paige Y.customer since 2019
”Very friendly and any problem that I have you always get right back, immediately.
Krystina D.customer since 2023
”Outstanding response. Courteous and good pricing
Mark G.customer since 2024
”Richard took the time to completely answer my questions and educate me on my options. He was very knowledgeable and professional.
Carla M.customer since 2023
”Carl Casale!
Customersince 2018
”I've been fortunate to have Carl Casale as my rep at Brandon. He is the best of the best! He is very knowledgeable, attentive, and professional in his dealings with his clients. I couldn't ask for anything more!
Nicholas U.customer since 2019
”They always answer immediately and resolve my issues.
Ginny B.customer since 2018
”Any time I call to Chris Brush and Carl Casale, they always return my phone calls/emails quickly and answer any questions I may have
Sean F.customer since 2017
”Awesome, personal and fully dedicated service. I wish all people I do business with show same level of dedication.
Customersince 2020
”Very responsive & in fact proactive. That's not something I've generally experienced over the years with many other insurance agencies. They are very good at finding better products and better prices.
Jim P.customer since 2016
”It's a rare thing today, to get a true feeling that someone is actually working on your behalf. That' s how I have felt ever since coming on board with the Brandon Insurance Group.
Shawn R.customer since 2016
”Always responsive & helpful!
Tim C.customer since 2019
”Quick to respond and answered all my questions without hesitation.
Customersince 2023
”Brandon Insurance Group has truly exceeded my expectations in providing outstanding home and auto insurance services. From the outset, their team demonstrated unparalleled professionalism, making the often complex process seamless and stress-free. I had the pleasure of working closely with Carl Casale, whose exceptional dedication and availability made the experience truly personalized. Not only did Brandon Insurance Group offer competitive rates for both my home and auto insurance, but the combination of affordability and quality coverage provided me with the peace of mind I was seeking. I recommend Brandon Insurance Group to anyone in search of a trustworthy and customer-focused insurance broker.
Eligio S.customer since 2019
”We have been Brandon Group customers for over 15 years. During this time, we have seen a generational shift in the company. However, what stands out about the company is its stability, unwavering support for the client's interests, and commitment to the business, and its clients. We would like to give a special mention to Carl Casale, our consultant for many years, who has become our friend despite never meeting in person. Carl's advice, understanding, and dedication have helped us and our friends many times. Once again, we extend our heartfelt thanks to Carl Casale and the company's team.
Alex V.customer since 2012
”Always available to help with any & all my auto insurance needs.
Customersince 2020
”Evaluating my insurance and checking for something less expensive.
Michael G.customer since 2017
”Excellent service and great insurance advisors.
Chris B.customer since 2014
”You have always responded quickly and with answers to my questions.
George B.customer since 2019
”If I ever have a question or concern about my insurance policies, Carl immediately gets back to me and explains everything thoroughly.
Donna E.customer since 2022
”Selective Interior Maintenance Services, inc. have been a client for over 20yrs, great services, representative very knowledgeable keep us abreast of update and changes.
Collin D.customer since 2021
”Carl always gets answers to my questions, researches the situation, and explains what is going on. Carl is always willing to help out.
Clarissa B.customer since 2019
”Your insurance group is very efficient and the web site is easy to work with.
Customersince 2018
”Carl is wonderful. He is always willing and very helpful with whatever questions I may have.
Jenny S.customer since 2019
”Very nice and understanding people who want to work with you and for you.
Customersince 2022
”Very responsive. Always answers my questions and solves my problems. Always helps me get the best prices.
David D.customer since 2018
”Patient, Caring, and Professional
Dianna M.customer since 2019
”Carl is always very quick to respond to any questions or concerns that we may have
Customersince 2018
”Carl is always willing to meet in person in a timely manner.
Donald G.customer since 2021
”Our representative has always gotten back to us when needed. He finds the best product for our needs. We have been with him for many years.
Customersince 2019
”Owner took the time to meet us and customize a quote. Gave straight and truthful answers. Really quick COI requests.
Brent A.customer since 2023
”Fast replies to every request.
Kevin K.customer since 2023
”The Brandon Group has saved our company thousands of dollars when we switched to them. The customer service at the Brandon Group is second to none. They are very responsive and are quick to help when you need it. I would highly recommend them.
Donna D.customer since 2022
”Very fast response to every request!!!
John W.customer since 2021
”I have been in a Management role for over 40 years with companies like JP Morgan Chase, Brandenburg (largest demolition contractor in the US) and have owned my own construction company. Brandon Insurance has been, by far, the easiest, thorough, accommodating, informative insurance company I have ever dealt with.
Dolly R.customer since 2015
”I have found Brandon Insurance Group to be professional, respectful, good listeners, and caring. I have been dealing with the same group for many years and have always been satisfied with the outcomes of my situations.
Customersince 2019
”Carl has provided our family knowledgeable and efficient help. For a family with multiple cars and drivers, especially drivers who need fast help, Carl has saved us so much time and money. Even when our lack of planning would become his emergency, he is friendly and patient!
Alice L.customer since 2019
”I am very happy with our service from Brandon Insurance Group. Every time I call or email I receive an immediate response. It really means a lot. When we purchased a new vehicle I received the new insurance cards quickly, when I requested COI's they were emailed to me within minutes. Having a reliable company handling our business insurance give us peace of mind and that is so important.
Emily V.customer since 2017
”Carl is always helpful and easy to understand.
Customersince 2018
”Fast and friendly responses.
Customersince 2023
”My Agent keeps me informed on the best coverage options to protect what matters to me.
Christopher I.customer since 2016
”Brandon Insurance group is great. Rick was awesome and made finding the right auto insurance a breeze !
Jeff K.customer since 2023
”Kim S. was our broker/agent and once we got a hold of you, the process for insuring our 1980 Chevy square-body was almost effortless. Almost, because nothing really is effortless. Thank you for the prompt service. We have already passed your business information to a friend in need of antique auto insurance.
Customersince 2023
”Carl Casale continues to provide top notch service while providing a superior customer service experience.
Brett B.customer since 2015
”Responsive and can meet in person at office to review details of the policy. Price shopping different companies for the best coverage and price.
Customersince 2022
”You always have my back. You are on top of pricing and alert me to better packages available from other carriers. You stand behind me when there is a claim. It's like working with friends not just a business relationship.
Frank C.customer since 2017
”Brandon Insurance Group is always there when I need them! Consistent, competent with great customer service!!
Anthony S.customer since 2015
”Great customer service!
Carmen V.customer since 2019
”I asked, and you answered with big savings! We appreciate Brandon Insurance Group and Carl Cassie so much!
Virginia P.customer since 2023
”There is always a person to speak with, the customer service is great, & all issues are always resolved.
Customersince 2019
”The idea of being able to obtain the Insurance Cards on line is great
Customersince 2019
”Carl is always responsive to my questions and requests and is willing to shop around for better coverage and/or price.
Bret K.customer since 2019
”Very attentive to phone calls and emails--- very knowledgeable and explains things in a way I can always understand! Thank you!
Michelle C.customer since 2019
”Good customer service
Sheila H.customer since 2018
”Such a great experience. I felt like our auto/homeowner policy was a bit pricy. Rick saved us over $1,000 a year and that is even with adding things to my current policy!
Customersince 2023
”Customer service
Customersince 2018
”Very professional , personable and timely in answering questions , resolving any issues and implementing any needed changes Thank you Carl. Appreciate your help
Customersince 2017
”Carl is always responds quickly to any questions I have .
Steven T.customer since 2022
”Was very easy to renew/pay for the insurance
Norman W.customer since 2022
”It’s been an easy process
Customersince 2020
”Kim has been very good to us during the time we have carried insurance with her. Whenever I have a question, she's always there with an answer. Plus, she's always up to date with the latest money saving tips for my wife and I.
Customersince 2022
”Great communication, fast and friendly turnaround whenever something is needed. Joe
Customersince 2021
”Agent explained everything in terms I could understand. Love doing everything on the computer, so easy. Yes I would recommend to my friends and colleagues.
Robert H.customer since 2023
”Carl is always very helpful and answers any questions I have. He’s very knowledgeable and always pleasant and gives great customer service! Thank you Carl.
Customersince 2011
”Carl was great at communicating with prompt replies and getting me the insurance coverage I needed at the best rate.
Customersince 2023
”Right now just purchased a new home and you were right there to help me with homeowners insurance making sure that I am covered for anything that might happen. For business you are very quick to get back to me for whatever my needs are to get the right information back to the people that request insurance info. from me. Everyone at Brandon is super nice and helpful. Thank you Diane Shelmet
Diane S.customer since 2014
”Found us the best insurance within our budget. Brandon insurance employees are courteous, knowledgeable, and prompt.
Customersince 2019
”Carl listens to me and answers my question without judgment, even though sometimes I really don’t know what I’m talking about.. He has been polite, efficient, incredibly professional and I’m so glad I switched!
Katie T.customer since 2022
”Carl is great and helped me out a ton!
Customersince 2023
”Brandon Insurance personnel continue to research the annals of USA Insurance Companies for the best quality of coverage, rates and security and pass this information to their grateful customers. h.l.kriebel
Howard K.customer since 2015
”Quick response to any questions or requests. Karl is the best!
Customersince 2019
”We receive excellent service and professional advice from the Brandon Insurance Group.
Christopher B.customer since 2015
”You are always there for questions and you respond very quickly.
Ginny B.customer since 2018
”Hiring Carl Casale and retaining him as one of your agents.
William M.customer since 2018
”Always very responsive and works on helping have good coverage at the best prices
Declan D.customer since 2017
”Brandon insurance group are exquisite communicators, very personable and the insurance they sell actually works.
Kylin M.customer since 2019
”You are there and help me went I'm not sure how to do it you take your time to help
Mary E.customer since 2019
”Always helpful with insurance needs.
Customersince 2019
”Personable and professional, thank-you
Drew G.customer since 2015
”Carl called me unsolicited to tell me I could save money to move my car insurance back to our homeowner policy coverage, all under the same insurance company. We appreciate that he understands that we all need to stay informed which hard to keep up with in today's crazy busy lifestyle.
Shawn R.customer since 2016
”Extremely responsive, always there to assist.
Tim C.customer since 2019
”Very responsive and super helpful in finding the best insurance products for my family.
Eligio S.customer since 2019
”Prompt service and replies to all matters
Michael K.customer since 2015
”Great service that’s continuous year after year.
Customersince 2010
”Honestly whenever I need any information or have any questions about a situation Brandon Insurance always comes thru for both Shelmet Plumbing Contractors and the Henlie Group LLC companies. Diane Shelmet
Diane S.customer since 2014
”Very personable, very attentive, quick and thorough responses, always go above and beyond to help me save money and have the coverage I need.
Daniel P.customer since 2012
”Quality customer service and warm support are top notch. As more companies begin to rely on AI. I value the opportunity to still be able to call and speak to real caring people, this is a key reason Carl & team rate so highly.
Customersince 2019
”The help we got from Brandon Insurance is unmatched with any company I have ever dealt with. They made is very personalized for us. Anytime we need any help or have questions, Rick gets in touch right away. Their service and willingness to help is what makes them different. I definitely would recommend 100%.
Customersince 2022
”Expert advice, great insurance products, and competitive pricing.
Chris B.customer since 2014
”Responsiveness, offers advice and guidence
Alfred M.customer since 2022
”You have always been proactive in helping us with our insurance needs.
George B.customer since 2019
”Always there with answers for my questions.
David R.customer since 2014
”Honestly not sure how to improve. Responses are immediate and you are knowledgeable, has made the experience painless
Jonathan S.customer since 2021
”Whenever I phone, Carl answers my questions and explains things clearly.
Customersince 2019
”Working with Carl is a pleasure. He is always there to help with questions, payments, etc. I would definitely refer anyone to him. Thank you Carl for always making it a great experience.
Jenny S.customer since 2019
”Great friendly service!
Customersince 2017
”Carl is always on the job to make sure I get the best rates.
Mark C.customer since 2018
”You are always responsive to my calls, and always make me feel that you care about getting me the information or solution that I need. I wouldn't go anywhere else.
David D.customer since 2018
”Carl gives us personal attention and anytime we've needed his services, everything was done in a timely manner.
Customersince 2019
”It was very seem less the process to change from our existing insurance company to this company.
Eleni L.customer since 2023
”Very efficient and and very competitive in their prices
Savino C.customer since 2020
”Your knowledge of the marketplace is very impressive we appreciate your willingness to seek other viable options and is appreciated. Having been in the insurance industry for 43 years I recognize an insurance professional working to do their best for their client always with a friendly manner. Thank you
Customersince 2017
”I have worked with Carl for many years and his responsiveness has always been excellent. The past few years have seen pretty significant cost increases and Carl has shopped the policies around to get a better price while considering coverage.
Bret K.customer since 2019
”Great service and my agent set me up with exactly the insurance coverage level that I need, (exact same as what I had with a different carrier) at a 40% savings.
Karl S.customer since 2022
”Quick response to our questions
Customersince 2019
”Personal voice to speak to when trying to decide what’s best insurance policy for yourself.
Customersince 2020
”Carl is always there to help with any questions I may have or for something as simple as making a payment. He is ALWAYS very pleasant as well. I am also happy with the fact that he gets back to me ASAP!
Jenny S.customer since 2019
”Very friendly and honest assessment. It was easy to transition to having Brandon Insurance as my new go-to.
Customersince 2022
”Carl is amazing, he finds a way to make me happy with my quotes and his services. I’ve been with him for a while now and I can not complain or have anything negative to say. He takes time for his customers and always pulls through with great policies and rates. I’ve never been disappointed.
Ruby R.customer since 2018
”It's because our agent, Carl Casale is always making sure our needs are met and when we need him in an emergency he's always there. Case in point, I didn't have updated insurance cards on my person, couldn't remeber my online account login and needed to show proof of insurance on the spot. Carl was able to get those cards to us immediately saving the day!
Tyra T.customer since 2018
”Very friendly and knowledgeable staff with no pressure and rushing you to your decision.
Customersince 2022
”You guys are great!!! I am so happy with the service that we get! Marianne Terra
Marianne T.customer since 2020
”Your guidance in selecting the right insurance for our needs and at the right cost.
Customersince 2018
”Carl responded to my call in a reasonable time frame and worked to resolve my inquiry to my satisfaction.
Customersince 2021
”When I call I get exactly what i need.
Suzanne C.customer since 2018
”I feel completely satisfied with Brandon Insurance group, especially Carl Casale. He listens, is easy to understand what he is telling me, and makes sure I am satisfied with his actions on my behalf. I would highly recommend this insurance company.
Customersince 2019
”Carl is awesome - he always answers my questions and concerns promptly
Customersince 2018
”Rory at Brandon Insurance gets back to every email I send quickly and with the information I needed. This is so important to me because we did not have that experience with our last Insurance broker. I am still so happy that we switched and it's been a couple years.
Emily V.customer since 2017
”Associates are all very quick to respond to our inquiries. Always looking for the best product at the lowest price for our business.
Jeanne G.customer since 2020
”Best explanation of benefits and assistance during the purchasing and outstanding customer service once purchased. I wouldn't go anywhere else!
Customersince 2016
”prompt and courteous information was provided including all related facts in regard to a Homeowners Policy. Oh, more coverage at a lower price clinched the purchase.
Patricia S.customer since 2022
”Rick replied quickly to my request and responded quickly with competitive numbers on my homeowners insurance policy.
Customersince 2022
”Great communication and always there to help.
Marc H.customer since 2022
”Responsive and helpful with questions and concerns.
Customersince 2017
”Appreciate the great customer service
Scott M.customer since 2014
”Carl Casale is a rockstar.
Brett B.customer since 2015
”Always there when there needed
Andrew S.customer since 2017
”You do EVERYTHING right and in a timely fashion.
Customersince 2020
”Brandon Insurance group is always available to answer any of my questions and answer my emails promptly. When I send an email for a COI it is there in minutes. I could not ask for better service and I know they have our best interest in saving us money on our insurances. I do not even bother getting another quote from anyone. Rick, Rory and the staff are EXCELLENT!!!
Paul T.customer since 2019
”Carl is excellent to work with and is always looking for the correct coverage and price for my needs. He is responsive to my questions as well.
Bret K.customer since 2019
”Richard Fino was incredibly responsive to all my insurance requests in my obtaining three new policies of insurance through him and Brandon Insurance Group. I could not have been more pleased -- and I am sometimes a difficult person to please! Richard had full knowledge of what to do, made the process seamless, and saved me significant dollars over my prior company's policies. Heartedly recommend Richard and Brandon Insurance Group.
Customersince 2022
”My new agent, Carl Carsale, is an outstanding example of a responsive, affecting customer agent who sees the problem and solves it.
Customersince 2022
”I've been a customer for years and I really like doing business with them.
Thomas S.customer since 2019
”Our Reps at Brandon Insurance are always looking out for us, when we can not, especially when it comes to premiums, and they have a great line of products to offer to clients.
Warren W.customer since 2020
”Easy to get in touch with agent. Never have to speak to anyone but agent.
Customersince 2021
”I appreciate how quickly my phone call are returned and whatever questions or concerns I may have a resolved and answered in a very timely manner. Thank you all
Maria M.customer since 2015
”Returns calls promptly and is very courteous and friendly. Always answers any questions I have. Thank you Carl!
Customersince 2011
”Excellent response time!
Tom A.customer since 2018
”Great service.
Washington Crossing Realty .customer since 2021
”I filled out the form on the website and within an hour or two, I got a reply back. Additionally, I saved money and was met with better service.
Customersince 2022
”Brandon Group listens to their clients. They get right everytime and that saves me money.
Jonathan G.customer since 2021
”I feel that Carl Casale is always ready, willing and able to help whenever I contact him. He followed through for me when I had a water issue in my bathroom and the process went through quickly and thoroughly. I was able to have the work done in my bathroom in a professional and timely fashion. Thank you for your assistance in getting the job done so quickly.
Rosemary S.customer since 2016
”I love the feeling that my business is well insured and that Brandon Insurance Group has my company’s best interest in mind!
Ginny P.customer since 2011
”Hi Rick, thank you for superior care and service. My concern is directed to the automated phone response. Could it be simplified ? thank you, hk
Howard K.customer since 2015
”You always help solve all my issues. And in a very timely manner. Always pleasant!! Thank you !
Charlene B.customer since 2020
”Provided a competitive (money saving) bid and prompt responses to my questions about the three (3) policies.
Customersince 2022
”Carl, you are the best of the best! I appreciate all of the help which you provided me. It is a pleasure doing business with you.
Nicholas U.customer since 2019
”Carl understood what I was looking for and was able to beat the 3-4 other quotes I got in both coverage amount and pricing. Very responsive and helpful with changes as I was getting new insurance due to a home purchase. Let him know I’ll be following up to add the life insurance he quoted once the dust settles from my move. Great job. Thanks for the help!
Customersince 2022
”You always respond to my needs quickly.
Ginny B.customer since 2018
”Excellent customer service all the time!!! Carl is the best!!!
Nahema R.customer since 2019
”Carl has always been great with my family’s multiple auto and home insurance policies. We have been with Brandon for many years and Carl does his best to find the best policies and rates.
Customersince 2019
”The communication is superb! Brandon Insurance group has over and over found better prices, or took up our cause of the insurance company was slow to respond. They are superb.
Kylin M.customer since 2019
”Carl at Brandon Group has always treated us with the greatest of respect.
Michael H.customer since 2018
”Explanations about coverages and cost analysis.
Customersince 2022
”I have worked with Carl Casale for a number of years now and it is always a pleasure.....sometimes you have people that are lazy and don't want to answer a number of questions but Carl is always nice and want to know if he can help with anything else and that means alot to me and my son.....Thank you Carl for being our agent
Rose W.customer since 2019
”Carl delivers exceptional and personalized service. I rest assured knowing that I have coverage and support from a company and an agent who really cares. Carl always takes time to go the extra mile and make sure that my questions and concerns are answered. I recommend them to anyone in the market for insurance.
Chris P.customer since 2021
”-Response time - quality of coverage - efficiency
Customersince 2017
”My wife and I both liked the quick and attentive attention we received after we had and accident. You guys made us feel comfortable after a traumatic experience. Keep up the good work.
William S.customer since 2016
”Excellent customer service combined with significant insurance product content and pricing knowledge.
Gary K.customer since 2019
”Very prompt and professional business interaction: All questions and concerns were satisfactorily addressed.
Angela L.customer since 2018
”I appreciate that you take the time to keep me in the loop when it comes to my policy. Nothing gets overlooked and I’m up to date.
Customersince 2010
”Brandon Insurance provides experienced and specific insurance advice. They are very easy to do business with.
Timothy W.customer since 2019
”Very knowledgeable. Always available to answer questions and assist with insurance issues.
Sondra K.customer since 2019
”When we have any issue which are few, you always get us the information we need. When I ask for a certificate of insurance, that is sent to me right away. You are a great company to work with. Thank you Diane Shelmet
Diane S.customer since 2014
”whenever I reach out to you for information, you are very responsive.
Venus J.customer since 2019
”I continue to value their commitment to quality customer service and for meeting insurance needs at reasonable rates. Thank you!
Customersince 2019
”Quick response time and professionalism.
Customersince 2017
”Professional service, great coverage, and excellent insurance advice.
Chris B.customer since 2014
”always answered my questions
Customersince 2018
”YOU HAVE ALWAYS BEEN RESPONSIVE TO OUR INQUIRIES, AND VERY HELPFUL IN SUGGESTING ALTERNATIVES.
George B.customer since 2019
”Always available and able to answer questions
Customersince 2017
”Friendly, knowledgeable, and quick to answer or address questions! There are a lot of ways to obtain insurance. I have come to appreciate the help and support of the experts as long as they’re friendly, knowledgeable, and quick to reply.
James B.customer since 2022
”Brandon insurance found me a lower rate, without me even asking!! That is great service!!
Kimberly T.customer since 2019
”Everyone at Brandon Group Insurance is super friendly, always willing to help in any way, courteous, prompt and knowledgeable! I will never use another agent for services!
Customersince 2020
”After speaking with me and receiving the information, that I e-mailed to him, Joe Fino immediately had you contact Nationwide. Your doing this got them to do what they should have done, at least, two months ago. Obviously there was some type of glitch (computer or human) in their processing. Thanks again. Greg
Roseann D.customer since 2018
”Carl Casale is the agent that I ALWAYS go to. Whether I am just paying a bill or I have a question about something I can ALWAYS count on him to help! There is never a delay in him getting back to me. Unless he is out of the office I get a response back that same day. I appreciate the time he takes to help. He is ALWAYS polite and is a pleasure to talk to and to do business with. I would definitely refer him and the company to others!!
Jenny S.customer since 2019
”We love the service we get with Brandon Insurance!
Greg J.customer since 2019
”What you did right = Carl Casale What an asset to us. Always going above and beyond for us delivering for our needs and changing lifestyle!
Tyra T.customer since 2018
”Carl at Brandon Group is the best insurance person in the business... Always there to answer a question and provide advice. We hae been with Fino for 25+ years and its folks like Carl that will keep us coming back for all our insurance needs.
Wayne H.customer since 2018
”Your company is great!! Wonderful customer service, and always willing to help or answer a question.
Marianne T.customer since 2020
”You’ve always been there when I needed you
Bruce H.customer since 2018
”Courteous and prompt response is the norm. And kindness.
Thomas S.customer since 2018
”carl casale always helpful
Customersince 2018
”You provide good help and customer service.
Customersince 2018
”Always available to answer and help with any questions .
Customersince 2018
”Whenever I need to speak with Carl he is available or gets back to me right away. He makes sure all my questions are answered and provides me with excellent service.
Customersince 2018
”I have been working with Carl C. for years. He always gives me an answer I need and makes helpful suggestions. An example is when my son started a job in Indiana, Carl informed us how to handle our car situation and the timeframe in which to do it.
Customersince 2019
”Brandon Insurance staff has gone the extra mile to find the best coverage and price for our Community needs.
Dolly R.customer since 2015
”I can always reach Carl and he is always patient and kind. Also, services have been excellent.
Customersince 2019
”Very quick responses to requests. Work hard for us to keep prices down.
Jeanne G.customer since 2020
”Quick response, easy to work with.
Tina T.customer since 2022
”Easy to doing business , Everything handled professionally and Carl knows what I need. Referred few my friend already to Carl.
Keun L.customer since 2019
”The attention to detail and promptness is incredibly appreciated
Savino C.customer since 2020
”I love all the devices that you have thanks very much
Customersince 2019
”Always there when I need them. Simple questions, insurance certificates, claims, you name it.
Customersince 2017
”I saved a lot of money. Coverage was explained well.
Customersince 2022
”You guys always do the best job at finding the best rates for ally insurance needs.
Mark C.customer since 2018
”Brandon Insurance is great!!! Always very helpful and available all the time for anything.
Paul T.customer since 2019
”Working with Brandon Insurance has been a great experience in every aspect; responsiveness, follow-up, professionalism, competence and caring. They have been there for me when I have had a claim and also always evaluating the best & most cost-effective coverage for my particular needs. Highly recommend.
Anthony S.customer since 2015
” Great service!!
Carmen V.customer since 2019
”Always there for their clients
Customersince 2014
”Fast knowledgeable service
David M.customer since 2020
”Carl has always been very responsive to my inquiries and looks to get the best coverage and best prices.
Bret K.customer since 2019
”You guys moved very quickly to meet my needs and gave me a great quote on additional insurance
Sheila H.customer since 2018
”Every time I have called with a question, You have gotten back to me with an answer
Customersince 2017
”Personalized service and creativity.
Suzanne S.customer since 2017
”Chris Iori and Rory Clemens are always helpful and responsive to our needs and requests.
Brian M.customer since 2019
”Carl it is very important to us that whenever we have a conversation with you. We know that our requests and concerns will always be addressed. Kind Regards, Pauline
Customersince 2010
”Prompt service. Very professional and accommodating
Customersince 2017
”Very professional organization Happy to be doing business with them.
John W.customer since 2015
”Everyone at the Brandon Group are wonderful to work with and they all provide the most amazing customer service! They are very responsive to all my personal and business needs and have also saved us quite a bit of money on our annual premiums. I highly recommend them!
Carla P.customer since 2020
”They do everything right. They are attentive, responsible and always do a great job with customer service. The group I work with are hard working honest people who are looking out for me, my business and my employees. Thank You!
Scott V.customer since 2016
”Competitive and responsive.
Customersince 2017
”Wonderful customer support and Brandon makes everything so easy!
Mary M.customer since 2018
”Always promptly responds to any questions I have.
Customersince 2019
”We like the options we get every year to compare our current insurance, to other carriers. The service, we receive if I call or email with a questions I always receive a response quickly.
Thomas G.customer since 2015
”I really appreciate how quickly my questions and concerns are answered... If I call and leave a message, I get a returned phone call almost immediately. Thank you all for being so prompt and helpful
Maria M.customer since 2015
”Always get back to me if I have a question quickly. Always pleasant and very knowledgeable . Very friendly staff.
Customersince 2011
”You saved me money on my car and home insurance and are always helpful when i have changes to be made or have questions. Thanks!
Pamela L.customer since 2017
”Excellent response time with any issues, competitive pricing, and good personal relations with their customers.
Tom A.customer since 2018
”Incredibly helpful with the needs of my business and always kind and courteous
Customersince 2020
”Competitive pricing and great customer service.
Customersince 2019
”Consistently working to save my small business money! I feel like the team at Brandon goes to bat for me! Our budget doesn’t stretch as far as it used to, so I’m happy to know I am always getting the best value for my business and auto insurance.
Ginny P.customer since 2011
”Responsive, courteous and prompt customer service.
Customersince 2018
”Your people are constantly researching better options for more cost effective insurance covrrages.
Howard K.customer since 2015
”Amazing customer service, best insurance agency in the area!
Customersince 2010
”Carl is very knowledgeable and helpful and a pleasure to deal with. He resolves our questions in a very timely manner and provides excellent customer service.
Customersince 2018
”I have always been happy with my homeowner's and auto insurance rates with Brandon Insurance. They are always ready, willing and able to assist you. Give Carl Casale a call at 215-256-8020 at ext 2104 to see if you can also get good rates. Good luck!
Rosemary S.customer since 2016
”I have always had complete confidence I am being taken care of and that my best interest is the most important thing to them.
Nick D.customer since 2019
”I appreciated Carl's speedy response when I was trying to bring down my auto insurance rate last year. He completed a comprehensive study and I realized it wouldn't behoove me to change my policy.
Paige Y.customer since 2019
”responsive and shops for best coverages and rates
Thom G.customer since 2014
”The representative has a wide range of knowledge insurance. respond with answers quickly with my questions . And easy to deal with and friendly .
Customersince 2017
”They did everything right. Nice to see a well run company.
Customersince 2022
”Carl Casale is very responsive and great to work with!
Customersince 2019
”Very responsive, the best coverage, and excellent professional advice.
Christopher B.customer since 2015
”Best insurance agent in the region! Thanks Ric and Rory!
Josh O.customer since 2012
”Excellent response time, delightful customer service and delivery of great products are just a few of the reasons I can highly recommend Brandon insurance group. I was so annoyed with my previous insurers but I haven’t had one single problem with Brandon insurance group. I love talking to Rory in the office and everyone on the team that I have had contact with has been wonderful.
Kylin M.customer since 2019
”Inquiries are always answered quickly and completely
Ginny B.customer since 2018
”Carl Casale Is hands-down the best agent I’ve ever dealt with in my 35 years needing insurance products. Carl Does everything a great agent should do on time every time.
William M.customer since 2018
”Carl and Joe are always responsive to our inquiries and have helped optimize our automobile and homeowner insurance options.
Tim R.customer since 2017
”It's always pleasure dealing with Brandon Group for my insurance requirements.
Michael H.customer since 2018
”Can't say enough about the team at Brandon!
Jeremy K.customer since 2013
”Quick action whenever needed. Communication is clear and concise. Makes you feel comfortable after having a accident. Takes the worry out of what to do next because they explain what is being done next.
William S.customer since 2016
”Brandon Insurance has always been responsive to our inquiries and insurance needs .
Ken T.customer since 2011
”Always there to answer questions. Very responsive and professional
Paul T.customer since 2016
”Answers questions and concerns in a timely manner.
Customersince 2018
”Adding my son to his father's account , being a new driver, was accomplished without any problems.
Customersince 2018
”I switched to Brandon Ins when Eileen Habich joined the company. I stayed after she left 95% due to Rory’s outstanding customer service and 5% rate satisfaction.
Michael K.customer since 2015
”To me Brandon is Carl who is a caring, effective, professional and responsive representative of Brandon. I would recommend Brandon to family and friends. Bill Cornely
Customersince 2020
”Last year, Carl helped me lower my home and auto insurance by over 25%.
Timothy W.customer since 2019
”Always attentive to customer concerns with kindness. Thinks strategically about how to meet customer needs and provides efficient support.
Customersince 2019
”We have been Brandon's customers for many, many years. Understanding the goals of the client and the right advice are the hallmarks of the specialists working in this company. We especially want to note our personal assistant and advisor Carl Casale with whom we have been dealing for probably over 10 years. Thank you and have a nice new year!
Customersince 2012
”You are always available to help!
Customersince 2019
”Reevaluated my policy and found me something less costly.
Customersince 2017
”Brandon Insurance Group always responds to my questions in a timely way. They have problem solved homeowners insurance issues and corresponded with my car loan lender quickly.
Customersince 2019
”Rory has always been immediately responsive.
Dave O.customer since 2014
”You are readily available by phone to explain my policies and answer any billing questions. You are very patient and detailed with your explanations.
Clarissa B.customer since 2019
”Very fast and easy to add vehicle and also my boat
Nicholas C.customer since 2018
”The BEST customer service! Always prompt responses. Definitely provide a valuable service for our insurance needs!
Greg J.customer since 2019
”I think that the cost of our insurance coverage is reasonable which is a very good thing. I also have to say that our agent Carl Casale is AMAZING!!!! He is willing to take the time to help me out with any question, any problem, any payments that I have. He is patient, NEVER has an attitude and ALWAYS very pleasant!! I would recommend him directly to anyone!
Customersince 2019
”Brandon Group is amazing. Always prompt to answer your calls and offer solutions. All staff members are so helpful and pleasant and at this time of year, it's hard to find! :)
Patrick D.customer since 2020
”The Brandon Insurance Group always ensures I have everything I need. I am very happy with their service and would recommend to others!
Customersince 2018
”They always make sure all my insurance needs are taken care of.
Customersince 2016
”Agents are very friendly and kind whenever we may call and they also handle any questions we may have right on the spot. My agent always return my emails in a timely fashion. Never had a problem with Nationwide.
Customersince 2018
”Rick was very nice and I felt like I could have an actual conversation with him. He was very understanding and he didn’t hesitate to answer any of my questions. He found me the best deal and was able to explain the prices to me and how I can get it to go down. Was one of the most helpful people I have dealt with
Jack J.customer since 2021
”Its all about customer service. Carl has been helping us for years and we rely on his advice, guidance, and expertise. Just knowing that we can call Carl anytime just to ask a question is reassuring.
Wayne H.customer since 2018
”Very helpful explaining coverages. And setting up the right plan for our needs.
Customersince 2018
”Carl Casale is the best. Responsive, knowledgeable, forthcoming. Always right on top of what's happening and what needs to be done. Always full of suggestions and a great listener.
Jeanne B.customer since 2019
”Great customer service very knowledgeable about solutions always able to help us no matter how small or large the task
Deborah W.customer since 2018
”Carl has always been there if I have a question I appreciate that
Bruce H.customer since 2018
”Carl Casale and other youngfella handled business well. Nationwide took care of recent crash issue smooth and quick. Pleased customer.
Customersince 2018
”Carl responds quickly and is always helpful.
Dawn P.customer since 2018
”Excellent customer service and pricing on policies
Customersince 2011
”Carls responses to our questions was always respectful and helpful.
Customersince 2021
”Always good customer service. Always get answers when calling.
Suzanne C.customer since 2018
”We have been with Carl Casale for decades and he has always given us great service when we need it.
Customersince 2019
”When I had an issue with my car the insurance worked quickly and fairly so I could get my car repaired.
Customersince 2018
”Continuing excellent service for over 15 years.
George L.customer since 2019
”A great help after my minor accident
Customersince 2018
”You have all been supportive when my car was involved in an accident. Always available and kind.
Andrea R.customer since 2019
”Always handles my requests quickly. Very efficient. Very easy to deal with.
Jeanne G.customer since 2020
”Professionalism, Easy to doing business with you. Great experience!!
Customersince 2019
”Very helpfull when i call and ask for assistance.
Customersince 2020
”Questions are always addressed promptly and answered correctly.
Customersince 2020
”You guys are great, love your response time!
Kate B.customer since 2020
”Being proactive to any problems down the road
Customersince 2019
”Find answers and the best deals promptly
Customersince 2017
”Don't know where to start with why I recommend you . You always come thru with good plans and the service is always prompt. What more could I ask for?
Customersince 2017
”Very helpful answering questions about choices.
George J.customer since 2021
”Easy to work with. Very responsive
Customersince 2020
”I couldn't ask for better service! You guys are great. That is why this year when I was renewing our insurance, I did not get quotes from anyone else, I wanted to stay with you.
Paul T.customer since 2019
”Always there when I need you! Always looking out for our best interests including finding savings if there is any to be had without sacrificing quality of coverage.
Anthony S.customer since 2015
”Always there and never give me any trouble
Christina Z.customer since 2014
”Every COI request, additions or removals on our policies, or general insurance inquiries, Brandon Insurance responds with attentiveness, promptness, and consideration. They are informative and forthcoming with topics that relate or affect our business. They check-in and evaluate frequently, keeping us protected efficiently.
Customersince 2019
”Personalized service, and lots of options to choose from.
Suzanne S.customer since 2017
”Your response times are prompt and the information requested if accurate. I also enjoy being kept informed about subjects Selective feels are of interest to their clients. Keep up the good work? Wayne
Customersince 2020
”The customer service is always great! They always put a lot of effort into getting my company the best pricing available!
Audra D.customer since 2019
”Everything!!! Besides being very friendly and accommodating - you all go the extra mile. Your response time is impeccable and you always get me an answer to my questions. Thank You for caring and looking out for your clients - US!!
Scott V.customer since 2016
”Rory Clemens at Brandon always answered any questions I had in a day or sooner, but most important the one thing he always did was check out all insurance companies for their best price for my business. I would not hesitate for a second to recommend Brandon Insurance Group and Rory to my friends and business associates. Thank you Alan Conkling
Alan C.customer since 2014
”ALways working for us as the customer to get better pricing. Finally something I don't have to worry about as a business owner!
Warren W.customer since 2020
”The best customer service ever!
Carla P.customer since 2020
”Keep us informed
Customersince 2017
”Good service!
Customersince 2012
”I love my agent Carl he is so helpful and polite plus he always finds the best deal for my family.
Veronica E.customer since 2018
”Everyone always gets back to us very promptly.
Thomas G.customer since 2015
”You provide great service every time I have a question or need anything.
Pamela L.customer since 2017
”Great communication and super fast response time.
Customersince 2018
”Great personal service and always available and willing to go the extra mile
Customersince 2020
”I like dealing with this company. Friendly and helpful
MaryBeth A.customer since 2018
”Always great customer service
Customersince 2019
”We use Brandon Insurance for both personal and business insurance. The agents who handle each policy are extremely helpful, knowledgeable and efficient. They always answer the phone personally and are a pleasure to work with.
Customersince 2017
”Brandon Agency is a complete Service Group that continually researches providers who will offer the best coverages suited to individual needs. Their response to any issue is very prompt and the follow-up is excellent and we recommend very highly for Outstanding Service, .excellent coverages and Claim responses. hk
Howard K.customer since 2015
”It is convenient to pay online or thru my bank. I do want to know if there are discounts if I have never had an accident and am a senior citizen. I know other car insurance companies do give discounts.
Rosemary S.customer since 2016
”Excellent communication
Joseph F.customer since 2010
”Very prompt phone service friendly and very knowledgeable
Charlie L.customer since 2014
”Been with Chris for a little while now and have always felt like I was in good hands. He has always been there to answer any of my questions or concerns and not made me feel dumb for asking them
Nick D.customer since 2019
”Customer first and respond with answers and easy to talk too.
Roque L.customer since 2017
”Customer service Rick is great
John M.customer since 2014
”Responded quickly, informative, provided important information, good follow up, good communication.
Customersince 2021
”The Brandon Insurance Group is the best insurance firm I have ever had the pleasure of working with.
Christopher B.customer since 2015
”I’ve reccomended Brandon Insurance to numerous friends and peers. They’re a great organization and they handle our insurance business very professionally.
Josh O.customer since 2012
”They always respond quickly and accurately. Very pleasant to deal with
Ginny B.customer since 2018
”explained my policy to me so I would understand & tried to offer me the best price
Customersince 2015
”Timely and efficient customer service. Evaluated our insurance needs and shopped for the best coverage for the price. Always there to answer our questions.
Customersince 2019
”You contact us only as needed and always respond to any questions we have as quickly as possible.
Customersince 2012
”the guys at Brandon are Rock Stars! super responsive and very helpful.
Jeremy K.customer since 2013
”I have recommended Brandon Insurance Group to others in the past and will continue to do so. Thanks for the great service.
Michael H.customer since 2018
”I had a previous terrible experience with an insurance company and Brandon is the opposite. They listen, they respond in a timely manner, they call me when there is a better price option!! Who does that?! Brandon insurance, that's who! -Kylin Mettler (Happy customer)
Kylin M.customer since 2019
”just good, prompt service
Jim P.customer since 2016
”Very easy to work with, and resolved different accident issues I had with little effort on my end. Organized and prompt with responding!
Racsan L.customer since 2019
”Everytime I call Carl Casale is always on point....it don't matter if I call 5 or 10 time Carl is always very nice and helpful.... Thanks Carl C.
Customersince 2019
”Good, very fair rates.
Customersince 2017
”Great rates, great customer service, get answers quickly
Customersince 2019
”Always ready to answer any questions and help in anyway.
Eileen H.customer since 2011
”Timely, almost immediate follow up on my my needs.
Alexis P.customer since 2017
”Carl is always very responsive and helpful. He helped me easily switch my insurance from Nationwide to Travelers recently.
Timothy W.customer since 2019
”time and cost efficient
Customersince 2012
”I am very please that when I need help with any issue Brandon Insurance comes thru for me. You always get right back to me or at least the same day with any questions or information I may need. I do appreciate all that you do for our company. Diane Shelmet
Diane S.customer since 2014
”I have been with Brandon Insurance for so long! I have never had any issues or hiccups. The pricing is always fair, and the agents are always so nice, helpful, and attentive!
Daniel P.customer since 2012
”Always got my best interest at heart!!!
Customersince 2012
”Rory, And the company does a great job getting back to me to answer all my questions. I believe in this company and will continue our relationship. This company, Brandon Insurance always go above and beyond. I highly recommend this team for everyone to try them out. You will not be disappointed, Great Job Guys..
Michael H.customer since 2016
”We have been Brandon customers for many years. The company's agents and especially Carl Casale have always treated our needs with attention and understanding. Carl gave us a lot of very good advices on what and how to do and what to avoid. My friend (Anatoly R.) on my recommendation also became a Brandon customer and he is very pleased with the prices and service. Thank you so much.
Customersince 2012
”This is an insurance company who provides great customer care, quick responsiveness, and also offers quality services.
Customersince 2019
”The website is very easy to navigate. When I have to call, speaking to Carl is always nice. He is so friendly and patient. He is so knowledgeable about all the services and packages. Great customer service!
Monica W.customer since 2018
”Friendly attitude and responsiveness to requests.
Customersince 2019
”Carl Casale is very good at what he does and has always been very attentive to all of our needs.
Customersince 2020
”Brandon insurance is great. They always keep me updated on the best insurance needs.
Michael M.customer since 2016
”Always available to discuss anything needed. Questions are answered quickly and I get all the information I need to make a decision.
Stephen M.customer since 2017
”My agent is Carl Casale. He is the best!! ALWAYS so helpful with any questions I may have, problems that I have or just making a payment. I don't think you can improve on anything. Always a pleasure.
Jenny S.customer since 2019
”Always respond promptly to any questions or issues.
Customersince 2018
”Always take care of whatever I call about the same day. Can’t say enough about how valuable that is.
Christopher W.customer since 2019
”Brandon Insurance Group always answers the phone promptly and always has the correct solution or answer quickly! Very friendly staff, always willing to help! They are very quick to reply to any request you have.
Customersince 2020
”Carl always gets right back with us, takes care of all our needs, making sure we have the best coverage and a great listener- he knows his clientele.
Tyra T.customer since 2018
”When a tree fell on my house and a shed in my yard Nationwide was very quick to respond. They were easy to deal with and immediately took action.
Customersince 2018
”Very helpful in selecting the right insurance for our needs.
Customersince 2018
”They are quick and efficient and provide you with the best rates!
Tara B.customer since 2020
”Every time I call with a question or concern, you are consistently available to help. Specifically, you helped me find a new policy when I was concerned about pricing, and helped us remove an erroneous accident rating that had caused an extra charge. It's always easy and pleasant dealing with your office.
David D.customer since 2018
”Brandon insurance walked me through everything, step by step to get the best plan for me.
Customersince 2021
”Carl has always provided us with great customer service and is always so quick to respond and follow up.
Dawn P.customer since 2018
”Always able to answer any questions I have and always very friendly
Krystal S.customer since 2018
”The entire team at Brandon Insurance has handled our account like we were members of their immediate family. They took personal care to make sure they know the smallest detail of our business so they can find the right company to insure us.
Dolly R.customer since 2015
”Always quick to get me an answer and there for me.
Andrea R.customer since 2019
”We appreciate the prompt service we received from Brandon Insurance.
Customersince 2018
”The people at Brandon Insurance Group have never made me to feel pressured into going with their company. When ever we have asked a question or need something it was answered and or done in a timely manner. Everyone I have dealt with have been very kind and professional.
Chris O.customer since 2020
”Everything!
Customersince 2017
”I really appreciate your prompt response time!
Customersince 2020
”Brandon insurance always gives me competitive quotes and is very responsive to any of our needs. Great company to work with.
Customersince 2017
”many many thanks to Carl Casale for making this process easy and quickly. Great job !
George J.customer since 2021
”They are quick with an answer and always willing to go the extra mile. More like a friendship than a business relationship.
Customersince 2017
”Brandon Insurance Group is awesome!! Always available to take a call and answer any questions or concerns. Requesting a Certificate of Insurance is so fast and easy. No sooner do I send a emailed request, it is there. I couldn't ask for better service and expertise from this group. It has been a pleasure working with everyone I have come in contact with. Thank you
Paul T.customer since 2019
”Provided the right policy at the right price coupled with excellent customer service.
Anthony S.customer since 2015
”Always a quick response to my questions or concerns , Very professional and knowledgeable!
Carmen V.customer since 2019
”Whenever I have a question or need proof of insurance i can email and always receive a response.
Catherine W.customer since 2019
”Our agent Christopher, he's detail orientated he has tailored insurance specifically for us and we are very pleased. I have already recommended your agency to other folks.
Jerimiah B.customer since 2019
”I have been working with Carl for a number of years and he has always been responsive to my inquiries.
Bret K.customer since 2019
”You get back to me quickly on any issues
Customersince 2020
”Thee is never a delay in our COI requests. Richard is always keeping up with our company and evaluating our needs, whether growth or reduction.
Finbarr O.customer since 2019
”the service is great. They seem to go above an beyond the original ask and make you aware of options that will save you money.
Customersince 2018
”Personalized service
Suzanne S.customer since 2017
”Always prompt, professional service.
Customersince 2013
”Literally the best insurance company I've ever dealt with and I have dealt with several.
Vince H.customer since 2011
”Great service and prices
Customersince 2017
”Everything. You respond immediately to emails. You provide info immediately when I ask. You go above and beyond to make sure we are satisfied and happy with your services.
Scott V.customer since 2016
”great service and communication!
George C.customer since 2018
”Rory always answers my calls, sends out email to my customers who request certificate of insurance. The one thing i like best is he is always looking out for me with the best price on my insurance policies i have with his company so with that said my premiums don't always go up sometime they will go down not always but sometimes. I would not change to another company just because of a lower prices. Brandon Insurance is very competitive with their price compared to other companies. Thanks Alan Conkling Garage Door Service.
Alan C.customer since 2014
”Excellent Customer Service!!! We love working with everyone at Brandon Insurance Group!
Carla P.customer since 2020
”very happy with the service at Brandon insurance. Everyone is very helpful and will get you an answer in a timely manner. Highly recommended!
Gina K.customer since 2018
”The most important thing to me is the fact that I can easily contact someone in your office with any of my concerns or questions. If ever I leave a message it is returned in a very timely manner. I've recommended your company to several friends....and I only recommend services when I am completely satisfied.....thank you always
Maria M.customer since 2015
”Excellent service!
Tom A.customer since 2018
”Carl responded very quickly and thoroughly to all our questions.
John P.customer since 2020
”Agents always pleasant, helpful and quick to respond to any questions. Thank you
Customersince 2011
”Consistently superior customer service.
Terry M.customer since 2011
”Whenever I ask for a COI, I get it really quickly. It's a tremendous help when time matters most. Thanks guys!
Daniel M.customer since 2014
”The Fino management team is available and more importantly very willing to offer any research and suggestions on ways to make your Insurance affordable and includes the best coverages for your needs. hlk
Howard K.customer since 2015
”Carl has been able to provide me insurance documents in a timely manner, when needed, and is always available to answer any questions or concerns the arise. It has been a privilege to work with him for many years!
Natasha C.customer since 2018
”Carl always go above and beyond to help us in every way with our requests and provides excellent service!
Kathy K.customer since 2018
”The Brandon Group was very attentive, Chris Brusch took a lot of time to understand our needs and got us the best pricel possible at the time. We appreciate all of his help.
Krystal B.customer since 2018
”Super fast service and response when I needed it
Joseph M.customer since 2020
”you are always available. you provide superior advice and service. everyone is always very pleasant.
Customersince 2019
”I have been with your company for years and I’m very satisfied with everything. Thank you
Joanne D.customer since 2018
”Great response time and very thorough
Nicole C.customer since 2021
”Always responsive and helpful.
Customersince 2011
”Always available with answers to my questions
Customersince 2019
”I have always received excellent advice and excellent service along with highly protective and competitive insurance products.
Christopher B.customer since 2015
”Personized service and I feel they work hard for me. I have been a customer for many years and am very happy.
Sunday P.customer since 2011
”Thank you for taking the time to explain what all of the insurance terms mean.
Customersince 2015
”You are always very responsive. And easy to deal with.
Ginny B.customer since 2018
”Always respond with professionalism
Customersince 2019
”As clients of Fino Agency/Brandon Insurance Group for nearly 40 years, we have always been pleased with how our car and home insurance concerns and needs have been met.
Tim R.customer since 2017
”You guys are easy to work with and provide great service/information.
Customersince 2012
”KEEP UP THE GREAT WORK!
Customersince 2011
”Very prompt response time and easy to deal with.
Customersince 2019
”Always very helpful with car and home insurance options.
Customersince 2019
”I trusted my insurance needs to Brandon Group aka Fino Insurance for the last 14+ years and have found this Agency to be top notch. Very responsive and always a please to do business with. What you do right is your unparalleled customer knowledge and appreciation. I find it amazing that I when contacting you I only have to tell you my name, no policy number or address. Thank you.
Michael H.customer since 2018
”i dont call often but when i do , you guys get right back and that means a lot.
Jeremy K.customer since 2013
”You are responsive and have found reasonable solutions
Jim P.customer since 2016
”Brandon Insurance group is quick to respond, friendly, kind and give straight forward answers. They go the extra mile everytime
Kylin M.customer since 2019
”Everytime myself or my son called Nationwide...the service has always been great along with great information.
Customersince 2019
”Everything done right
Anatoli R.customer since 2019
”I highly recommend Brandon Insurance Group. Carl was very efficient and responsive in offering us the life insurance quotes. He helped us choose the best options and walked us through the process and paperwork. Everything was painless and smooth. We are very happy! Thanks.
Eligio S.customer since 2019
”Carl is always responsive via phone and email to answer my insurance questions.
Timothy W.customer since 2019
”The staff always answer my calls and helps in what ever I need to grow my business! Very easy to work with and friendly. Great job!!
Michael H.customer since 2016
”We have been clients of the Brandon insurance group for many years (probably more than 15 years). This is a very reliable company, whose employees have always been distinguished by high professionalism, understanding and friendliness. Carl Casale has been our advisor and friend in recent years - a person of the highest professional level. We know that this person will always prompt, and if necessary, he will come to the rescue. Thanks for your service and have a happy New Year.
Alex V.customer since 2012
”You offer a full range of services under the Nationwide umbrella. Your provide quality insurance offerings and support. You care about the customers and provide quick turnaround.
Customersince 2019
”Brandon helped us obtain good coverage and saved us money. Customer service is excellent. Carl, Rory and the cert team respond immediately when we need assistance..
Charles G.customer since 2017
”No pressure and the fact you looked over my policy after a year to see if I could save even more money.
Michael G.customer since 2017
” I can't compliment Carl Casale enough. He initiated the ability to switch insurers which is saving us a lot of money . He answers all of my questions thoroughly and courteously . I really appreciate that
Julie C.customer since 2019
”The Brandon group always goes out their way to support us.
Customersince 2019
”Good person to work with and gets things handled
Theodore H.customer since 2014
”Great customer service
Customersince 2014
”Quick responses if not available when calling. Easy to deal with. Great customer service.
Stephen M.customer since 2017
”Carl, you always try to find the lowest insurance rate for us. There are three of us drivers.
Belinda B.customer since 2017
”Very good company
Carl H.customer since 2018
”You found me a new insurance provider at a lower price, without me even asking!! Now that's great customer service!!
Kimberly T.customer since 2019
”Responsive to my multiple car changes
Customersince 2019
”Helped us lower our annual car insurance rate. Answered our questions and resolved all our issues.
Customersince 2019
”Your attention to my calls has always impressed me. Kerr Ed p up the good work.
Dawson G.customer since 2017
”You are efficient and easy to deal with.
Customersince 2018
”Carl is the most efficient agent I have ever dealt with. He understands the issues and gets the answers promptly and always follows up to make sure our needs have been met.
Carol C.customer since 2018
”We have been with Joe Fino for over 30 years and have never had any problems.
Customersince 2018
”Carl ALWAYS does an outstanding job! whether I am just making a payment, adding a car to my policy, or helping with one of my children with a policy of their own. He is always very patient and very happy to assist me with any question I may have. AND he is very quick with a response. It is always a pleasure when I talk to him.
Jenny S.customer since 2019
”Very quick on putting together the quotes, found us extra savings with added benefits and very professional staff! Everytime I call, they are always very personable and helpful and quick to respond via email!
Patrick D.customer since 2020
”Personalized attention and patience.
Customersince 2020
”Prompt reply and service
Customersince 2017
”Very happy with quick response to insurance issues. Especially when a tree fell on my home. They immediately tolck action to rectify the situation.
Customersince 2018
”Our representative, Carl is always very helpful and friendly everytime we call. He is quick to respond to emails and phone calls and we love that for customer service. He is very informative and knowledgeable in his field. I highly recommend him and Brandon Insurance!
Kelly B.customer since 2019
”Carl has been providing excellent customer service for years.
Wayne H.customer since 2018
”Very helpful in determining the type of coverage best suited you.
Customersince 2018
”Did a great job finding me a better policy for less cost
Customersince 2018
”Questions are promptly answered.
Customersince 2018
”Carl always seems interested in my questions or concerns, and I always get the info or solution I need.
David D.customer since 2018
”Carl always has great customer service and makes dealing with insurance issues a great experience.
Customersince 2018
”the staff at Brandon Insurance ALWAYS goes above and beyond my expectations. I recommend they to everyone. Thank you!
Michael M.customer since 2016
”Love the quick response time and efficiency in handling all issues!
Cary R.customer since 2011
”The Brandon Ins. group is fortunate to have as one of their agents, Mr. Carl Casale. Over the years Carl has worked diligently to look for ways to assure me that I have the lowest premiums with the best companies in their list of companies they represent. I have periodically checked with other insurers and Carl Casale was the agent that had the best rates II could find. Carl has done extensive research for me and his guidance was always on the mark. I would like to consider him a friend and a reliable advisor. George Lutz, New Hope, PA
George L.customer since 2019
”I appreciate all the personal and thorough attention that I receive every time I have a request or a question. I am always made to feel important and appreciated. I can't ask for better service. Thank you for all you do!
Customersince 2019
”Great rates and easy communication.
Faith P.customer since 2018
”You guys always call back, respond quickly and kindly.
Andrea R.customer since 2019
”Carl is great and always very helpful
Frank P.customer since 2018
”Carl has always been informative and very helpful!!
Frank M.customer since 2018
”We have had a great experience! Best pricing, quick response, and personable service.
Audra D.customer since 2020
”Easy to doing business with Carl, Friendly service and professional way to handling! I have referred few friends to him already!
Customersince 2019
”Something that seemed so complicated to me was explained in a way that made sense and was taken care of in a very timely manner.
Customersince 2018
”Sean Duffy is always available for a talk and he is even willing to pick up documents from us! We is knowledgeable and reassuring at times from his expertise and helps us when time comes.
Sung L.customer since 2020
”Had a very nice conversation with Joe Fino. About our account and business in general.
Newton Associates Marketing Communications .customer since 2019
”Paid attention to the details. Paid attention to my needs. Delivered on cutting costs not coverage
Savino C.customer since 2020
”Chris Iori is a phenomenal agent. He Identified gaps in my policy that I did not know I had. Brandon Insurance takes care of all my insurance. Home, Auto, Life, Jewelry. Could not be more happy with my choice. I am a client for life.
Christopher I.customer since 2016
”Always professional , always answer my many questions . Recently had a vehicle that was hit and totaled , even though it went through the other drivers insurance co., Brandon Insurance walked me through the process. Highly recommend Brandon Insurance !
Scott M.customer since 2014
”You are always available to answer whatever questions or concerns we may have. Your concern about our business (and our bottom line) is very much appreciated.
Jennifer S.customer since 2013
”Carl Casale- he is like a lighthouse on the dark sea!
Brett B.customer since 2015
”Take care of questions and find best prices
Customersince 2017
”Fair and honest. Like working with friends!
Customersince 2017
”We received a cold call from Brandon Insurance. Our general liability insurance was coming up for renewal, I gave Brandon Ins a chance to quote; we now have the same insurance at a substantial savings. We also had the same experience with our auto insurance and worker's comp insurance.
Customersince 2020
”Chris & Rick continue to continue to take very good care of us!
Shawn J.customer since 2017
”Brandon Insurance is available and has great products & service. I highly recommend them!
Anthony S.customer since 2015
”You are fantastic you always have patience with me and look out for the best prices
Customersince 2017
”Quick services, and offered coverage that fit my best interests and needs.
Customersince 2020
”Carl shows he cares about my insurance needs by offering alternative solutions. It has been appreciated. Russ
Customersince 2018
”This particular year we switched my policy from Nationwide to Safeco with equivalent coverage and saved me over $800 per year!! Good job guys.
Thomas S.customer since 2019
”G/M Sir, Glad I have had the opportunity to experience real-time services since my critical unforeseen ordeals. My request and circumstances were handled with care and expertise though I were a little reluctant, at first. Thank you, Mr. Casale. S Forest
Sandra F.customer since 2019
”Whenever I have called I have received an answer, either then or a call back.
Customersince 2017
”Rick is extremely prompt in responding or following through in every aspect of my needs
Michael W.customer since 2012
”Personal service. Options.
Customersince 2017
”Great Pricing and Better communication.
Vince H.customer since 2011
”Quick, professional responses and very knowledgeable. Competitively priced as well.
Customersince 2013
”Rory has continuously provided the information needed to make informed decisions regarding insurance coverages necessary.
Cherie F.customer since 2020
”It was very easy to work with Blake, and we really felt he was working in the best interest for our business.
Warren W.customer since 2020
”Rory I feel you are always looking out for me with the best insurance coverage for the best price and not trying to upsell me on something i don't need, always answering the phone or calling me back as soon as you can. Thanks, Alan
Alan C.customer since 2014
”Quick response! Thank you!
Customersince 2017
”I have no problems ever which is a 10 in my book.
Erik W.customer since 2011
”we've been a customer of Brandon Ins for a couple years now and they've always been very helpful with any questions or concerns i might have regarding my policy. They get back to me in a timely manner and are always ready to help.
Gina K.customer since 2018
”Friendly and helpful employees. Always great customer service!
Customersince 2011
”Chris Brusch has been a huge help and asset to me and my business. Whether it is obtaining an Insurance liability certificate or just a question about my policy, he is always there to help me out!
Customersince 2020
”Excellent response time, no hassle, straight to the point...
Tom A.customer since 2018
”Immediate response via email attachment to my request for a replacement insurance card.
Customersince 2020
”Brandon Ins group deals with various brokers which affords us, the consumer the best match with product and price. They are also very responsive to any questions or needs.
Customersince 2019
”Carl is always helpful whenever I have any questions. He also points me in the direction that is best for our family.
Customersince 2015
”Quick turnaround, honest straight forward pricing, assistance from my home insurance, car insurance, and business insurance.
Ryan H.customer since 2016
”I always get prompt attention when I call. The claims I have submitted have been no muss, no fuss.
Terry M.customer since 2011
”I love how communication is so smooth and quick. It makes a world of a difference!
Natasha C.customer since 2018
”Good friendly service and get questions answered promptly.
Customersince 2018
”Chris Iori is my agent and is always available when I need his assistance.
Dale C.customer since 2019
”You gave me information quickly that I needed when I asked for a claim.
Rosemary S.customer since 2016
”Timely response to questions and concerns
Customersince 2017
”Always responsive and willing to discuss policies and insurance rules and regulations to help the customer have a better understanding how their premiums ae being applied.
Rick S.customer since 2018
”You reached out to me regarding my policy. You also respond fast when I have a question.
Customersince 2019
”Very attentive to our needs. Always answering quickly
Ginny B.customer since 2018
”Excellent service.
Sunday P.customer since 2011
”I like the fact that Brandon is always available to answer any questions I have about my personal or business policies. I also like that they have the ability to change providers if my current provider raises rates for no reason..
Michael G.customer since 2016
”Take care of things when i call ASAP
Michael H.customer since 2016
”Prompt service
Customersince 2017
”We have dealt with Carl Casale from the beginning. Carl has always answered our questions quickly and Efficiently. If Carl did not have the answer at his fingertips he exhausted every avenue to get our questions answered. Carl has always gone out of his way to make sure we have all the proper documents we need and everything is correct. Carl has always gone in my opinion up and beyond the call of duty.I recommend that all my friends and family to speak with Brandon insurance to make sure they’re getting the best coverage at a reasonable price.
William M.customer since 2018
”having one person as my go to for my insurance needs is helpful (am sure other reps would suffice)...builds relationships and familiarity with what my needs are:)
Customersince 2018
”It's great that I am never on hold for too long. Anyone is available all the time! Any question / concern I have is answered / addressed immediately. Thanks!
Customersince 2011
”Rick is very friendly and answers all the questions very promptly. He even went an extra mile this year to price match a quote for me. I really appreciate everything he has done for us.
Purvish P.customer since 2019
”Rick has done a great job working with our policy as the company has grown and changed.
Vincent H.customer since 2012
”Always responsive.
Michael W.customer since 2019
”Brandon Insurance has always provided the best service. They always make sure all your insurance needs are taken care of.
Michael M.customer since 2016
”They have always done well with explaining costs and finding good deals. I have with them for about 20 years
Customersince 2019
”Great fast service. Always the best choices
Customersince 2011
”Being knowledgeable of who your customers are is your greatest asset. Whenever I call, no matter how long it's been i am always treated as if we spoke the day before. Thanks for that!
Michael H.customer since 2018
”always accommodating and helpful
Ronny C.customer since 2019
”Quick reply when an email sent!
Donna F.customer since 2018
”Everyone at Brandon Insurance Group is very responsive and curtius. Pricing is always a concern and they seem to find the best fit for my needs and financial situation.
Shawn R.customer since 2016
”This group has been clear communicative, honest and through. I made the switch to Brandon insurance group because my previous insurance group was falling short in several ways. These guys are the real deal. They are personable, everyone I have met from the group has treated me well and they even saved me money on top of it all! I highly recommend Brandon insurance group. They are great at what they do and I feel like I am in capable competent hands. Kylin Mettler Kylin Arts LLC.
Kylin M.customer since 2019
”Everytime I call the agent is always so nice and very detailed...I can always ask a question and get the correct answer. Thank you so much
Customersince 2019
”Always prompt service
Customersince 2018
”Let' s be honest, it's all about the money. I feel like for the coverage you provide, compared to other insurance companies it is very fair.
Customersince 2017
”The Brandon Insurance Group has always been responsive to our needs in a timely matter. They offer superior service in every aspect .
Customersince 2011
”Great service and attention to detail. You have always responded quickly to whatever our needs were. We've been satisfied customers for over 30 years.Thanks!
Customersince 2016
”You and your team have always been there for us for Personal Insurance and Corporate Insurance. No question or concern is too small and your responses are swift and helpful.
Customersince 2019
”I always deal with Carl Casale......for years. He is a pleasure. Always takes care of things in a timely manner. He is VERY polite and again......just a pleasure to talk to.
Customersince 2019
”I love the available one on one customer service that is provided. I always talk to Carl. He is so knowledgable, helpful, friendly, patient and kind (I can go on & on about Carl). When I call, he makes sure I am getting the best price for what I want and makes sure I understand the terms and what they mean.
Monica W.customer since 2018
”Great customer service and fair pricing.
Brian B.customer since 2011
”Follow up is great!
Barbara H.customer since 2018
”I like the lady that works there. I think her name is Carla, with the high voice.
Timothy W.customer since 2019
”Brandon Insurance has always been a great help to Shelmet Plumbing Contractors with all of our insurance needs. Any questions or concerns that I have they always get right back to me. I highly recommend Brandon Insurance Group. Diane Shelmet/Shelmet Plumbing Contractors
Diane S.customer since 2014
”I have always had a good experience with Brandin insurance, but it's more than the company, it's the people behind the company, Carl, joe Fino and others have always been around to help me....and most importantly I truly feel they try to get to know me, I'm not just a number on the wall! The personal touch is important to me.
Carl R.customer since 2012
”Very customer service driven and willing to make a client’s concern your own. Knowledgeable as well.
Customersince 2017
”Carl takes great care of me. Please let him know that I appreciate it.
Benedict I.customer since 2011
”Always helpful & courteous.
Karen D.customer since 2020
”My wife and I have had home and car insurances with Brandon for over 12 years. Before that, we used other well-known companies. However, no company could give the best prices with very good coverage like Brandon. This company has highly qualified agents. The last 5-6 years, our agent, who became our friend, is Carl Casale. He has helped us many times to find the best prices and coverage for home and car insurances. Several of our friends have moved to Brandon and they are satisfied with the service and prices. Hope to be a customer for many more years.
Alex V.customer since 2012
”The Brandon Insurance Group provides helpful and supportive customer service and address issues that meet customer satisfaction. For over 25+ years, they make me feel valued and appreciated!
Customersince 2019
”chris lori is great
Dave W.customer since 2017
”Prompt, courteous service combined with competitive pricing make Brandon insurance a great choice for us.
Customersince 2019
”Over the years, my company has received excellent insurance coverage and expert advice from the Brandon Insurance Group. They are always available for insurance consultations, etc.
Chris B.customer since 2014
”Rechecked my policies and found me an even greater discount.
Customersince 2017
”You are always prompt with whatever is needed.
Tanya S.customer since 2019
”Customer service great
Customersince 2014
”All my questions are answered when I call. Very easy to talk to. Always looking to help out where possible.
Stephen M.customer since 2017
”cost of insurance is competitive.
Belinda B.customer since 2017
”I love the service from Brandon Insurance Group and I think they are one of our best partners. Highly recommended from us.
Josh O.customer since 2012
”Always prompt in getting back to us with answers to questions, or help facilitating with the various contacts (mortgage, car loan etc...) I was overpaying by a lot when Brandon took over as our agent, and they have rewritten our policies several times to save us more... 11/10 would recommend!
Craig F.customer since 2017
”We are very pleased with the service we receive from Brandon Insurance Group and have recommended you to friends and business associates.
Customersince 2019
”Your prompt responses to all concerns is greatly appreciated!
Customersince 2018
”Wonderful personalized attention.
Customersince 2020
”Carl Casale is the most responsive, efficient and effective insurance professional I have known, as an attorney and insurance agent I ran a brokerage and fully appreciate his immediate attention to my inquiries and requests. Always a pleasure to call ad speak with him about my concerns and receive an informed answer. Simply the best.
Jeanne B.customer since 2019
”Carl knows us and greets us personally. I feel like Carl is a family friend always willing to help us and has always helped us. He gives us the utmost personal attention and never rushes us off the phone and Always calls back when we leave a message. We Never worry about Carl getting back to us and he has always kept his word. He is honorable. This is why we are loyal customers.
Tyra T.customer since 2018
”Answers my questions thoroughly - listens and understands my requests. Finds the best coverage for me and explains it completely. It is a pleasure to be a customer of Brandon Insurance.
Customersince 2018
”Anytime I needed help they were always there to help me.
Bruce H.customer since 2018
”Rates were great and transitioning to switch was extremely easy. I was sent all documentation and just with a few clicks i was all set up!
Tara B.customer since 2020
”Always able to answer my questions every time i called.
Krystal S.customer since 2018
”Always prompt and attentive service. Good reliable staff.
Customersince 2011
”They were easy to deal with when we had a claim. Our representative finds the best coverage for our needs at the best price.
Customersince 2019
”Carl continues to be very helpful with our account! A true asset to your company.
Frank M.customer since 2018
”The presentation and “sales” pitch was non intrusive and the offer was in a very efficient amount of time.
Savino C.customer since 2020
”The team at Brandon insurance do a tremendous job. Knowledge of product solutions to fit my budget. Would not consider anyone else to handle my insurance needs.
Christopher I.customer since 2016
”Always available to answer my questions about my insurance needs and have provided assistance / guidance during the pandemic. They have always provided me with the best insurance options to fit my business.
Scott M.customer since 2014
”Answered my questions.
Lee P.customer since 2020
”Good communication and great service.
Customersince 2012
”This was a cold call. Our insurance was expiring so I gave Sean the chance to quote us. In a time of working at home Sean and Rory were extremely attentive to our company's needs; quick response and huge savings. We paid in full, the next day we decided we did not need a portion of the insurance and had a refund check in 2 days. It's wonderful to find a company with great customer service.
Customersince 2020
”Everyone at Brandon has been up front with me since the beginning. Like dealing with friends. Always quick to respond no matter if it's a simple question or a claim.
Customersince 2017
”I was please how you handle our drivers accident back in January. Some one is always available to answer a question.
Catherine W.customer since 2019
”Carl is very friendly, available, and knowledgeable. He explains everything and all your options in an easy to understand way! He found me exactly what I wanted for car insurance for a price that was in my budget! I wish I would've called him sooner! I had been paying too much for too long and didn't even know it!
Michelle C.customer since 2019
”You’re always there when I call
Hugh F.customer since 2019
”You have patience with me and you move fast to get another insurance company.
Yonzetta B.customer since 2017
”Great communication and fast service
Customersince 2020
”Everything!!!! From the garage insurance to the group health insurance. You have great customer service - thank you!! We always get a response almost immediately when we call or email you, and you have even offered to help clear up issues with the health insurance carrier even when it was not your fault. Thanks for the effort and hard work that you give as our insurance group reps. You are definitely top notch in all that you do and provide.
Scott V.customer since 2016
”Very responsive to our questions and provides excellent detail.
Customersince 2019
”All maters and or concerns are taken care of on a prompt freindly way. And the knowledge is unsurbased. Thanks
George K.customer since 2017
”Responses are very timely and helpful!
April S.customer since 2018
”You are always there to answer our questions in a timely manner and try to find us policies to fit our needs and budget.
David F.customer since 2019
”Courteous customer service and fast response time!
Steve B.customer since 2016
”Carl does a fantastic job and takes time to explain things and offers sound advice. It’s a pleasure working with him.
Customersince 2018
”Brandon group has always put service above profits. This keeps us coming back. 30 plus year customer. And will stay that way.
Kendra H.customer since 2010
”Responsiveness. Options.
Customersince 2017
”Your service is first rate, you respond to every question that we have. Also your attention to detail is excellent.
Paul B.customer since 2018
”Your turn around time on questions or quotes is awesome
Michael W.customer since 2012
”Chris was very informative about insurance in general including items that were not specific to my policy but general Information re: questions that I had.
Cherie F.customer since 2020
”Great honest service competitively priced.
Customersince 2017
”N/A
Customersince 2020
”It took some time, but you found me a great rate with solid protection. Couldn’t ask for more than that.
Keith G.customer since 2018
”I feel like I'm working with family. Whenever I have any problems or questions, I just call or email and you take care of everything. Thanks for always being there for us.
Shirley S.customer since 2013
”Carl is always there to help when I have a question. Jerry and I have been very happy using you for our insurance needs.
Customersince 2013
”Chris Iori and Rick Fino (and the Brandon Insurance Team) are always there when we need them!
Customersince 2017
”Courteous. Prompt. Listening
Customersince 2017
”Rory is always trying to get the best price and coverage for my business, very much appreciated.
Alan C.customer since 2014
”The service you provide. When policy is up you let us know how we can save money. Also I had a rock hit my windshield. Needed repair. I made one phon call they picked up quickly within 3 minutes. They set it up so it would be repaired at my office within days. The company you use was helpful and polite.
Thomas G.customer since 2015
”Carl was great and very helpful
Customersince 2020
”the reps at the agency have always been very helpful with any of my questions and concerns.
Gina K.customer since 2018
”Your rep. explained all the details and some things that I didn’t even know we could do with our policy.
Jordan L.customer since 2020
”Brandon insurance group found me reduced rates for my car/home owners insurance and also is very helpful whenever I need to make changes or have questions.
Pamela L.customer since 2017
”Very friendly, personable, and informative agents who took the time to thoroughly explain everything and give me a greater understanding of the entire process
Customersince 2020
”Visits to the office are always a plus. Shows you pay attention to your customers. Excellent email and phone call response time to customer needs.
Tom A.customer since 2018
”Always answers my questions and directs me to the best coverage for my famiky
Customersince 2015
”Great Customer Service
Customersince 2015
”Found me the best price....always available for whatever I need....continuously good customer service for many years.
Ginny P.customer since 2011
”You are very responsive. Even if you don't have an immediate answer, you acknowledge my emails and let me know that you will get back to me, which you then do in a timely manor.
Tony C.customer since 2014
”Every time that I ask for something, you are helpful and prompt. You're awesome!
Daniel M.customer since 2014
”Always there when I have a question or need a C.O.I.
Customersince 2014
”Excellent customer service with clear communication and better solutions. Highly recommend you check them out!
Customersince 2010
”Each time I call the office I get the answers that I need quickly and professionally.
Rosemary S.customer since 2016
”You gave me the best price for our insurance
Customersince 2015
”I have had nothing but positive experiences with Brandon insurance group. I feel like they explain things to me in a very clear manor and I never feel like I am not important or talked down to because we may not be the biggest account they have
Nick D.customer since 2019
”Great rates and and when you with a problem they help you right away. Thanks
Christopher T.customer since 2019
”I always receive excellent service and advice.
Christopher B.customer since 2015
”You are EXCELLENT IN EVERY RESPECT!!!
Charlie L.customer since 2014
”Taken care of me!
Michael H.customer since 2016
”Office staff is very quick to respond to emails for certificates of insurance and questions and also very friendly
Bernie W.customer since 2016
”I like the immediate response from both Chrises. Much appreciated.
Customersince 2017
”Responding quickly for all questions and concerns.
Rick S.customer since 2018
”Super fast service!
Thomas K.customer since 2011
”After years of impersonal service with other agencies, I appreciate the attention to detail that is provided.
Customersince 2015
”Always professional and helpful in all of our problems.
Customersince 2019
”Your customer service is great. Quick and always friendly. That is important.
Ginny B.customer since 2018
”keeping the properties insured with quality carriers. Reasonable rates. Thom
Thomas G.customer since 2014
”Carl has really helped me over the years, first evaluating different options and suggesting a change for savings. Then, a few years later he gave me personal service to my unique situation when moving, but also maintaining a local residence as a rental. Since then he's followed up with reminders at renewal time. I really appreciate the personal attention.
Customersince 2017
”We always get a call back in a timely fashion. you always take the time to listen and make sure we understand everything we need to know .
Customersince 2018
”I appreciate quick responses to my inquiries about our vehicle and home insurance coverage.
Tim R.customer since 2017
”Prompt service and good quotes.
Customersince 2017
”I personally like the availability of Rick to answer any questions or concerns that I have. Everything is taken care of in a timely manner
Purvish P.customer since 2019
”Besides getting me an better policy than I had before at lower cost they are extremely responsive for all of the COI's is regularly need.
Jim P.customer since 2016
”Response is always quick and quote is unbeatable. :)
Customersince 2017
”I like how Chris Brusch take care the customers. I always get respond fast with the documents I ask for.
Marlene M.customer since 2013
”Great communication and you also anticipated some problems and let me know they were coming. You guys have wonderful follow through.
Kylin M.customer since 2019
”Gave a better deal and took the time to work out the numbers with us!
Customersince 2018
”Very knowledgeable, concerned and personable staff, great work, thank-you!
Drew G.customer since 2015
”When I was involved in an accident your company made sure that my vehicle was repaired and a loaner car was made available to me. They coordinated everything with the shop with one phone call. I was totally satisfied with the service from Brandon Ins. They treated me like a customer should be treated, not like a problem. Thanks for the great service!
William S.customer since 2016
”I am happy with the services provided from Brandon Insurance. I always get my certificates of insurance quickly and if I have any questions or a situation arises it is usually taken care of. I appreciate all that Brandon Insurance does for us. Thank you Diane Shelmet/Shelmet Plumbing and the Henlie Group
Customersince 2014
”When I call or e-mail for things I need to keep my business running, the response is quick and accurate. Great job!
Michael H.customer since 2016
”Professional service with a local, hometown feel.
Customersince 2016
”You have always been a big help and have guided us with all of our insurance needs.
Customersince 2016
”Listens to our needs well, and is extremely responsive whenever we have a question or concern
Customersince 2019
”Your company has given me a new outlook on business relationships! Your company has integrity in which others have lost!
Mike L.customer since 2018
”Great service and great rates
Tim H.customer since 2019
”Fast understanding and clear explanation
Anatoli R.customer since 2019
”Fantastic customer service. Quick responses to my needs for documentation, questions, etc
Customersince 2011
”Helped me save over $100.00 a month with the same coverage from my previous insurer! Also found agents friendly and very knowledgable!
Customersince 2018
”You guys are very responsive with questions I have had. Thanks!
Barbara H.customer since 2018
”You look after me!
Benedict I.customer since 2011
”We are staying with Brandon Insurance for many-many years. Based on our experience this is the most reliable insurance company. Our personal adviser, Carl Casale, is a very professional and highly knowledgeable specialist. Several of our friends are also Brandon's clients and, as we know, they are completely satisfied with the companies' service.
Customersince 2012
”Brandon Insurance provides excellent insurance carriers and expert advice for my company and personal insurance needs.
Chris B.customer since 2014
”Outstanding customer service. Friendly and responsive!!
Greg J.customer since 2019
”No pressure, quote was just a little less than what I was paying and you understood I had a long relationship with previous carrier.
Customersince 2017
”Great service! Already recommended a few people that have become customers.
Jack J.customer since 2017
”Carl is very helpful anytime I call and is knowledgeable and pleasure to deal with.
Stephen M.customer since 2017
”went down on insurance premium
Belinda B.customer since 2017
”Chris was great at getting me the perfect policy!!
Kimberly T.customer since 2019
”Responsive to questions and emails
Customersince 2019
”We have homeowners and car insurance through Mr. Casale. He is always readily available for questions and updates! When i signed with him, i was overpaying by ~$500 per year. He has always found us the absolute best deal each year, and he works quickly and efficiently with us to cancel the old policy and sign the new. 10/10 would recommend!
Craig F.customer since 2017
”Brandon folks are very responsive to my needs.
Dawson G.customer since 2017
”Thank God I have not had to use my insurance I am happy with the premiums on both auto and renters. Happy with my agent. Thanks Carl
Customersince 2018
”Always very helpful on all my Insurance needs!
Adolfo G.customer since 2017
”We appreciate how responsive Carl was with checking out some other market options at last year's renewal and how thorough he was with explaining coverage differences.
Customersince 2017
”Every step of the way from car insurance to home insurance has been a pleasure working with Brandon insurance group. Always upfront honest professional and timely.
Ryan H.customer since 2016
”Excellent service and assistance when we had a claim. I doubt any other agency would show up and help after a calamity the way Brandon Insurance did.
David K.customer since 2012
”Brandon Insurance actually looks for insurers that will be the best fit for their customer in terms of coverage and price.They are not obligated to one underwriter. We have been offered various companies coverage options and pricing to help make the most informed decisions. Brandon is responsive to questions/concerns and is respectful of our time. Help is only an email away. They are a locally based company therefore they understand the needs of our community. We have been very satisfied personally and through our business.
Customersince 2017
”I like the responsiveness of my agent.
Customersince 2019
”Fast response and helpful information and suggestions.
Customersince 2017
”Great company, excellent service! Highly recommended.
Customersince 2010
What Makes Brandon Insurance Group Special
Here’s what sets us apart when it comes to serving your insurance needs.
Secure Solutions
We partner with the industry’s top-rated carriers offering top-notch solutions.
Extraordinary Service
We truly go above and beyond to provide the best service for our clients.
Professional Agents
Our experienced agents help protect what you’ve worked so hard to build.
The Advantage of an Independent Agency Working for You
What makes our independent agency different?
- Access to the best insurance companies in the industry.
- We are licensed professional insurance agents.
- We are your advocate.
- We offer a broad spectrum of products and solutions.
- We are here for you!
We proudly offer insurance solutions for clients in Montgomery County and Eastern Pennsylvania, and are licensed to serve throughout DE, FL, NJ, OH, PA, and SC.
Plan Administration and Compliance
Plan administration and compliance can be a daunting task for employers offering employee benefits. Our benefits managers are the solution. From COBRA to ERISA and employee plan education to documentation, we handle it all.
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Group Health Insurance
Risk Factor
One of the main factors in attracting and retaining good employees is the benefit program offered by employers. This typically starts with your group health insurance plan.
Solution
Regardless of the company’s financials, there are ways to make health insurance available to your employees and their dependents. Offering health insurance doesn’t have to break the bank. There are many solutions available to small, mid-size, and large employers.
Group Life Insurance
Risk Factor
When employees are worried about their financial situation, they may not be as productive. Many individuals today do not have life insurance or adequate savings to cover final expenses, which places additional stress on employees and/or their families when the need arises.
Solution
A group life insurance plan can put your employees’ minds at ease, knowing their family will have resources available when they need them. Policies can also include a dependent benefit to help the employee pay for expenses if their dependent passes. Another solution is to offer a voluntary life benefit whereby the employee pays a lower premium through payroll deduction than they would if they found coverage on their own. Group life insurance is also tax deductible.
Disability
Risk Factor
Many employers are faced with offering lower wages than their competitors and find it difficult to find and retain qualified workers.
Solution
Offering a short-term and/or a long-term disability program can provide prospective and current workers with another form of financial stability. An employee may be offered a higher wage elsewhere, but are they offered protection if that paycheck stops due to pregnancy, illness, or other disability? How will they pay the mortgage or other bills? Employers offering a disability plan can provide peace of mind to their employees and gain an advantage over those that don’t.
Group Dental Coverage
Risk Factor
Failure to have regular dental checkups can lead to more serious problems than a toothache.
Solution
Offering dental coverage to your employees can help encourage them to see a dentist on a regular basis. Gum disease has been linked to heart disease as well as diabetes. Catching these issues early not only helps your employees’ health, it may help reduce your long-term health insurance costs before a big claim hits!
Vision Care Coverage
Risk Factor
Similar to dental coverage, if your employees are not getting regular eye exams, they may have underlying medical conditions such as heart disease or diabetes that can surface later at a greater expense to your medical plan.
Solution
Offering vision care coverage is a very affordable component to offering health benefits. It’s an inexpensive portion of the benefit package with a high value of return and can help offset the impact of increased medical costs, becoming a cost-effective, early intervention tool.
Voluntary Coverage
Risk Factor
Not being able to meet an employee’s individual needs can pose a threat to worker retention and attracting new talent, both of which can be costly to your bottom line.
Solution
Offering voluntary coverage lets your employees choose benefits that are important to them. It’s a cost-effective way to provide a variety of benefits at little or no impact to your monthly premiums. Examples of voluntary coverage include:
- Critical illness, hospital indemnity, and cancer coverage.
- Life, dependent life, short-term, and long-term disability coverage.
- Dental care.
- Vision care.
Compliance Audits
Risk Factor
Compliance audits are increasing and Department of Labor fines can be costly. Do you have all of the documents and paperwork at your fingertips should you receive an audit letter?
Solution
A good benefits broker will educate you on the compliance pieces so that you are prepared for that dreaded day. A wrap document covers most of what is required and the remaining forms should be readily accessible with proof of distribution to employees and/or eligible participants.
Employee Benefits Insurance 101
Make sure you cover the unique risks you face with employee benefits insurance.
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